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March 2024 by catherine c.
They hustled and helped us out. We were left stranded (by our VW bakersfield dealer). They found the oil leak (missing washer) took care of my car. They worked their butt off to get it done so we can get back home. Give them their business they work hard!
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March 2024 by SJ G.
I had my car serviced to this shop twice now and by far I liked their quality of work they provide. Aside from changing oil they let you know if u want your engine/cabin filter change and they will show you how it looks from ok-to-bad. Also checking battery performance. Only thing they aren't consistent of compared to other shops is tire rotation since I didn't get that service unless it's requested.
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February 2024 by Vanessa G.
I had a great visit, Vincent and his crew took care of my vehicle. It was a no hassle oil change , they even washed my windows and vacuumed my car. Not to mention the money I saved for synthetic oil. Friendly from the moment, I walked in and left.
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February 2024 by Jaymes N.
Quick and friendly service. They brought my air filters into the waiting room so I could see them and make a decision about changing them, instead of them just saying they were bad. Everyone there was awesome. Took less than 30 minutes for an oil change.
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February 2024 by Adrian S.
At the time of this review, this Jiffy Lub has a 3.4 star rating and I believe even thats too generous. This is very much a "churn and burn" kind of shop and it shows. First off, be aware that the prices listed are "start at" prices which means the cheapest price doesn't include labor. So, if you opted for the cheapest oil change, you will be charged the "start at" price + labor = THE REAL ACTUAL PRICE. Secondly, they will always try to upsell you no matter what. So be aware they will be suggesting you need a new cabin filter, engine air filter, or even a transmission servicing if they sense ignorance. They tried to sell me a new engine air filter even though mine was SPOTLESS and recently changed unbeknownst to them. Thirdly, when I went to leave they do the whole "let's show you your oil level" routine. I don't mind that. But what made it hilarious was they didn't even clean the dipstick before showing me. So basically when they pulled the dipstick, oil was all the way up past the indicators due to running the engine to pull my vehicle out of the bay. Then they kinda just gave me "see, full" eyes even though there was no way of knowing what the oil level actually was. I just smiled and said "okay" knowing I would never be going back. Fourth, customer service was big time lacking from most of the team, not all. Also, since when did quick lubes start making you go inside the waiting room? I miss being able to sit in my car during lube service. Clearly this Jiffy Lub location just wants to make profit as quickly and easily as possible and offer zero value or quality. But their poor customer service, minimal competency, upselling tactics, and average prices make them impossible to recommend. There are still local garages that can give you way more value for your hard earned money. So just avoid Jiffy Lub for your next service.
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February 2024 by NomadShabs
They were quick to change my oil. Service was pretty friendly. They even washed my windows. Pointed out a leak for me. Didn't close my hood all the way though and didn't fill my oil all the way. They also didn't top off my coolant that was low which they charged me for.
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February 2024 by Jasemine Burnett
Great customer service ! The workers are super nice and really great at explaining everything to you. Thanks
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February 2024 by Gustavo Garcia
really great service ? % recommended and the team responsible and respectful i’m always coming back to do my service
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January 2024 by vanessa Calagui
Monique helped me. Her customer service was amazing. She went above and beyond to help me on what I needed.
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January 2024 by Mary Gonzales
Always had a good experience in receiving my service at this location with the staff. However the young lady there Monique makes it much more pleasant to return back. She is so welcoming and nice and explains everything to me thoroughly. GLove her customer service. I will see you again:)
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January 2024 by Ishpreet Singh
Good service
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January 2024 by Mike Hess
I was informed that they were out of stock on the oil filter for my vehicle. They had one delivered on a Sunday and I didn't really notice the extra time that took. I really appreciate the fact that this location is one of the few open on Sunday. Thanks!
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January 2024 by Sarah Ledbetter
Monique was excellent and provided great customer service. The service was fast friendly and professional.
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January 2024 by Robert Johnson
Excellent place to take your car to get the oil changed Mr Robert that works there is awesome
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January 2024 by Methodist Gaono
Very fast service
