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January 2024 by jose h ortiz
New year's eve and needed to pick up urgent medication today. Pharmacy was very light with just a handful of people, straight to the check-in window, wonderful friendly customer service, 10-15 minutes for 4 prescriptions and again very friendly service and consultation. Very pleased and thanked them for their work on new year's eve. Place was very clean and organized.
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November 2023 by Diana Cruz
Under payed workers create trash environments for the patients. Totally messed me over and never received the medical help I needed. No one takes fault for mistakes and misinformation on a MEDICAL RECORD. Terrible terrible terrible terrible terrible organization. Death to Kaiser
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November 2023 by Deb K.
Neat and clean appearance. Friendly, efficient, and helpful staff.
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November 2023 by Darlene Williams
I want to thank the nurse s for the card they were great
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August 2023 by Salvador Llamas
Worst hospital i ever see i came for emergencies since 1pm and its 6:20pm and they don’t have test results ready honestly awful service and they kick me out because their was no space and its 93 F outside
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January 2023 by Many Singh
I AM VERY ANGRY, DISAPPOINTED AND SAD WITH KAISER ESPECIALLY WITH THEIR MENTAL HEALTH DIVISION. My extended family had to go to the Manteca Kaiser Emergency Room and at Lathrop Kaiser Mental Health many times over the last 12 months with serious mental health challenges such as suicidal thoughts but the doctor don't show up for 18 to 24 hours!!! WHAT A BIG JOKE!!! THESE ARE SERIOUS LIFE MATTERS FOR PEOPLE AND KAISER SHOULD HIRE MORE MENTAL HEALTH DOCTORS WHO CAN SEE MENTAL HEALTH PATIENTS RIGHT AWAY AND PRESCRIBE MEDICATIONS RIGHT AWAY!!! KAISER IS CHARGING MY FAMILY AND I HIGH PREMIUMS AND WE ARE TOTALLY FINE WITH THIS BUT WHEN WE NEED THEM THE MOST THEY HAVE ABSOLUTELY SUPER BAD SERVICE AND IT IS ABSOLUTELY PATHETIC THAT KAISER HAS SUCH SLOW AND SUPER BAD SERVICE FOR THEIR MENTAL HEALTH PATIENTS.KAISER SHOULD HIRE MANY MANY MANY MORE MENTAL HEALTH DOCTORS BECAUSE WHEN WE CALL FOR A APPOINTMENT THEN THEY DON'T GIVE US A APPOINTMENT FOR 7 TO 10 DAYS WHEN APPOINTMENT SHOULD BE AVAILABLE THAT SAME DAY BECAUSE PATIENT HAS EMERGENCY AND SUICIDAL THOUGHTS!!!ALSO, WE WENT TO LATHROP KAISER ON DECEMBER 20TH, 2022 BUT THEY DIDN'T GIVE A APPOINTMENT UNTIL DECEMBER 27TH, 2022 FOR A MENTAL HEALTH PATIENT WHO WAS SUICIDAL AND NEEDED A DOCTOR RIGHT AWAY AND NEEDED HELP! BECAUSE OF KAISERS SUPER BAD SERVICE, MY FAMILY MEMBER HAD TO BE ADMITTED INTO A HOSPITAL FOR 7 DAYS AND WE WERE IN A LOT OF STRESS AND ANXIETY!!!I EXPECT A APOLOGY FROM KAISER AND I WANT THEM TO HIRE MORE MENTAL HEALTH DOCTORS RIGHT NOW SO NO MORE PEOPLE SUFFER LIKE WE SUFFERED!!!
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December 2022 by M
I'm not understanding why, If it's cold and raining outside, the staff does not want you to wait in the lobby if you are not a patient. And if you ask when are you going to be called to the back" oh you're next" Is what I've heard 3 times while waiting In the wind in the rain and in the cold. Something has to be done about that.
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December 2022 by Phil H
Ok so this has to be the worst hospital I've ever been to. I'm a veteran and I can say this place makes a VA hospital look amazing. The surfaces looked dusty. There were masks all over the floor. They brought my wife in and sat her in a hallway for over 10 hours. She blacked out and lost control of her bladder and they left her in the same clothes for over 2 hours! This place needs to be shut down and restructured.
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October 2022 by Tetski2020 J.
I'm so disappointed that you have to schedule an appointment for mammogram and you will be told 20-30 minutes behind. The thing I hate about staff making false reassurance to their members. My appointment is at 2:30 pm. It's already 3:10 pm and I'm still waiting to be called. If you can't accommodate that too many patients in a day, do not book more than what you can do, especially if other patients have other appointments during the same day.
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September 2022 by Tavleen Dhaliwal
I like Kaiser more than any other hospital because you can sit home and use their online apps anytime you want, schedule appointments, check your medical records, Vedic call your doctors, check your medication on kP meds in just few minutes. I love how they have made everything so easy for us. I don’t have to call them to make an appointment like any other hospitals. Kaiser has treated me like their own. Dr Gupta is the best doctor I’ve ever met in Manteca facility. She treats me like her own, she’s very caring and nice person and a very good doctor. Kaiser has taken medical and technology to the next level. I’m very satisfied with my Kaiser insurance so far.
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April 2022 by Kimberly D.
I am so surprised at the negative reviews. The Medicine Dept. 4, the most professional, amazing nurses! My nurse gave me an Injection that is normally very painful. This time, no pain at all. Thank you to the staff, to my nurse you are all appreciated!
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March 2022 by George Morse
It has been a month since my last Update I hate the fact I have Kaiser this will be my last time with them it is just a waste of money I feel they're not doing s*** for my wife all they say is she is a diabetic and deal with it She still has a hard time walking she is loosing about 5 LBS a week and yes they say its the diabetes we get it but we're sick of the same thing over and over
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December 2021 by Amanda Q.
This is THE WORST place, some of the doctors are really good and kind but some don't care about their patients at all. They often don't believe the patients when there's sprains or fractures they don't actually try to help but we PAY for insurance so shouldn't they care? This place needs to reevaluate their doctors because some of them should not be care providers. Extremely unprofessional, you're better off going to the one in Modesto at least there the doctors are actually kind.
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December 2021 by Lola Lola
I was there for my back pain everyone was real nice except I had a nurse she was. So lazy. I ask her for water didn't bring it to me after 1 hour due to she was just walking back n front talking to staff about outside of work. The RN there are very good.
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October 2021 by Jackie Franco
I went in for a physical and turns out the doctor wanted me to blood work done, I exited the office in which I came out right in front of the blood work office.I went in there showed my I.d and the lady took my payment and gave me a flyer to make an appointment next time! ( like, how did I know my doctor was going to request that) ok, so it’s my turn and the lady drawing my blood has already an off attitude and mentions it again in a rude tone “NEXT TIME YOU MAKE AN APPOINTMENT!” (There was only 1 other person in there) And well , I told her I did not know I was going to have this done, btw the lady in the front also let me know, but Tks for reminding me…. Anyway, I’ve attached a picture of my bruised arm it looks much much worse in person and also it’s been about 5 days and it’s still sore