Sephora at Kohl's in Manteca is a welcoming beauty destination that celebrates individual uniqueness. This store offers a wide range of products from up to 125 brands, including popular names like Rare Beauty, Sol De Janeiro, and Charlotte Tilbury, covering makeup, skincare, hair, and fragrance. Customers appreciate the helpful and knowledgeable Beauty Advisors, who assist in finding products that fit various budgets and beauty needs. Many reviews highlight excellent customer service experiences. One customer praised an associate named Kylie for her friendliness and efficiency, while another enjoyed assistance from Mattisan, who was described as positive and knowledgeable. Shoppers reported feeling valued and supported during their visits, even leading to unexpected purchases beyond their initial budgets. However, there are some concerns regarding returns from free-standing Sephora locations, as customers must travel to other stores for such transactions. Additionally, a negative interaction with a manager named Grisselda left a customer feeling disappointed, particularly regarding her child's need for water during checkout. Overall, despite the mixed experiences, many customers express enthusiasm about returning to Sephora at Kohl's, especially due to the great support from staff like Kylie and Mattisan, who make shopping enjoyable and memorable.
I was greeted by Kylie and she was so friendly and knowledgeable, she helped me get all of what I needed and knew where everything was, she didn't skip a beat!! I will definitely be coming back just because of her!! Thank you again Kylie you're awesome!!
June 2024
3 times I have visited the Sephora in Kohl's. Once with my husband and 2 times by myself. Each time we have received above and beyond help. These ladies are amazing. Thank you
May 2023
Don't bother coming here if you have a return from a free standing (not inside another store) Sephora. You'll have to drive all the way out to Stockton or Modesto to do your return. It's all the same company so this is pretty baffling to me.
