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March 2024 by Nichole P.
Huge Shootout to Issac at Manteca Staple store! He went above and beyond to help me. He was very kind and very patient. Great customer service.
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February 2024 by Alex ..
Terrible experience here. Made an order to make something a spiral notebook and waited a whole day to get it when I come I get shown my notebook just cut on the side with no spiral.. person put the wrong order in and wasted my time and I had to waste another 2 hours waiting for it to be done right and got charged another 5$ and the audacity to charge me "express guarantee" like I didn't already wait a whole 24 hours plus 2 hours. Terrible service on their end with no accommodation for the inconvenience.
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January 2024 by Jorge Zepeda
Lazy people at copy & print center
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September 2023 by Brandon S.
Deceptive. When items are on sale in the store, those sale prices aren't honored. The cashier will just say "no, this is the price." I was in a hurry and not going to argue over $7, but that kind of deception adds up. No one went to check or change the signage. My receipt didn't get emailed to me, so I can't take it up with corporate. Now that I think about it, when I ask for emailed receipts at this location, I never get them. Wonder why.
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August 2023 by Brenda Williams
Big, big shout out to Rene at the Staples Manteca store for helping me with a computer issue. I had been down rabbit hole after rabbit hole trying to get my new computer to speak to my “mature” printer and just kept running into issue after issue without any hope of success. Her suggestion was simple AND IT WORKED! Staples is a well organized and well supplied store with the most helpful and knowledgeable staff you could hope for. 100% recommend.
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August 2023 by Brenda W.
I appreciate a well-arranged and well-supplied store, and this store is both. Good customer service is top notch for any business, and I've always been helped with anything I may need at Staples, most recently by Rene who walked me through a simple procedure to get my new computer talking with my older printer. All the rabbit holes I had been down over the last week were dead ends and Rene had the simple solution that made my day. Stock and supply is one thing, but employees with answers is golden. My thanks!
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August 2023 by Cathy R.
5 stars for all of the employees, especially Greg. I came in this morning to get some drawings copied. Greg came quickly to help me at the print center desk. I had the file on a usb drive and it took just a few minutes for him to place the order in the computer and download my file. He was very professional, freindly and helpful. He let me know it would be ready in about an hour (paid for express) and they called me in about 30 minutes to let me know it was done. Quick, professional and helpful, thank you to everyone who helped me today
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July 2023 by Anthony “ajkiz” Kizer
Called the store because the website was an absolute mess to navigate through. Couldn't find any information on how to send documents to the self-serve printing station, even when using the site's search function or using keywords in Google.The associate that assisted me was helpful and gave a completely thorough answer that cleared up all confusion. Great customer service.Fix your website, Staples. It's atrocious.
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July 2023 by Frank Orr
Service has gone down hill at this store. Employees playing around on carts, no customer care. Shelves not maintenanced and items in wrong locations. Back to Amazon we go.
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May 2023 by Elisa N.
I went here a couple days ago to use their printing services. I submitted my print job online before 2 PM to pick up later that day for same-day printing. There was a little delay in getting my paper printed, but it was done before 8:30 PM which was the promised time! I know most places are short staffed and I was told there was a queue and they have to print in order, so it's totally understandable. If you want to wait less, there is a small fee if you want expedited printing done! When I went to the store to pick up I spoke to Danny at the printing counter and he was great! Super friendly and thorough and answered any questions I had. Other staff members I interacted with were also very friendly, including the person I spoke to on the phone earlier that day when I was checking in on my print job.
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April 2023 by curtis Johnson
I always leave this store unhappy. Poor customer service skills and they talk to you like your stupid. I have a hearing problem and the lady said I was yelling at her. I explained why I was talking loud and she sent me to another cashier but not before grabbing my AirPods and saying she found them in the bag as I went to grab them she pulled away from me like I couldn’t have them. I’ll drive to Stockton before I come back here.
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April 2023 by M G.
This store (Printing Dept to be fair) has to be the worst by far in the entire Staples chain. I ordered same day business cards the night before around 11:30pm expecting to pick them up the next day by giving them a head start. The following day I called to check status mid morning. A girl helped me and asked for my phone number so they could call me as soon as they were ready. No call by 6:00pm so I went in to the store to check. The guy behind the counter looked for 20 minutes. I imagine because their completed project shelf was so vast dwarfing that of an NFL stadium. He came back to the counter to tell me that they didn't even get started on them and the girl that was responsible went home already without finishing the days orders. He then told me "well it looks like they aren't getting done today. I explained I paid for same day business cards and he proceeded to argue with me that they got the order after 12:00am that same morning. I asked him what that mattered since I had until 2:00pm to place the order. He remained focused on telling me I ordered them that day and they had until 8:30pm to complete the order. I hope you can see where this was going! I then told him "great, then will they be done by 8:30pm like you just stated to me?" He looked me off and started blundering his next few sentences. I asked if they can transfer the order to another Staples that has staff that hasn't gone home yet. He didn't even call another location. Instead, he began to tell me that other stores "PROBABLY" wouldn't print them and he still hadn't even attempted to call anyone else. I further explained someone took my information down around 10:00am when I called and assured me they were starting them and would call me as soon as they were done and that I received no call and I was pretty sure I was never going to receive a call from anyone. His response to me was "yah so anyways they aren't going to be done". That's when I came to grips with the fact that he was the problem and not necessarily the store. So in all fairness, I'll give this branch a 3 star review and the "I hate my job and people" employee a 1 star.
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January 2023 by Gina Mills
Monica at staples was so informative, very professional and very very helpful Thank You So much Monica!
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November 2022 by Rick Hand
Our Associate, Monica went above and beyond on our pictures and my business cards. She took extra time and was very patient with my wife on our picture choices. And did an absolutely wonderful job on both. We were very pleased. Thank you Monica. ?
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November 2022 by M B.
Don't ask for anything more than copies. This store can't handle it. Waste of I time!