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October 2023 by Delilah N.
Worst car dealership ever! Had multiple problems with the vehicle since the day I took out of the lot. They kept telling me to bring it back and they would fix whatever the problem was with no fee since I had just bought it. They kept telling me they were fixing things and replacing things, but every time my mechanic boyfriend would check all the pieces would be exactly the same. So I paid $200 at a Hyundai dealership to get a diagnosis. And turns out the radiator and transmission needed to be replaced which was gonna cost me $6700. Once I had gave them the diagnostic, they said they couldn't do much for me anymore. So I had to hire a lawyer and basically deal with the lemon law car and have no ride and keep making payments for 6 months. I finally got my refund & not even everything I had put into the car from paying it off or the problems he told me he THOUGHT he was. So I had to return the car months ago after I had got most of my refund back. And here I am today with my credit dropping because they have not payed off the car in anyway as was suppose to do. Not a real business because a business cares for there customers !
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July 2022 by Michael Pynn
Still waiting on my plates it's been 3 months and now my 67 year old mother who using the car to get to her doctors appts has been pulled over and given a ticket and was told the car can't be on the road in California or it will be impounded rendering the car undrivable until this resolved.they don't return calls or answer the phone.finally had to get an attorney involved and found out they sold the car to me before they even had the title which is illegal.good luck if you purchase a car here.*dmv complaint filed*
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June 2022 by A S.
This dealer is deserving of a no-star review. A third party agent marketing the cars of Facebook Marketplace "Rodrigo Sanchez" who isn't accountable was supposed to take a deposit on a car I was interested in. The dealer never called to take a wire on the car and then sold the car out from under me. The dealers staff was rude when calling to get the bad news.
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December 2021 by Angie C.
I have now purchased my second vehicle from USA Auto Dealer. The staff is extremely welcoming, relatable, helpful, AND knowledgeable. BOTH times I have done business here, I have had nothing short of amazing customer service. Anytime I need an oil change or services to the vehicles, I am also in great hands at this dealership. I am an extremely satisfied returning customer.
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June 2021 by azaiah f.
I completely would not recommend coming here. I came and bought a truck from here and just days later it starts to overheat, it would lose power on the freeway the electrical system was messed up a head even blew and I tell Muhammad he tries to pin it on me which I think is terrible customer service he then tells me take it to him to be fixed I bring it to him and he gives me the truck back then just two days later the truck would not start and I only drove it once since I had gotten it back from the dealership
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April 2021 by Limitless auto Detail
We purchased a 2013 equinox from this dealer, they promised to fix the airbag light & never did, to our knowledge from a local Bodyshop it’s illegal to sell a vehicle with a airbag light on & honestly my husband decided to go with this dealership because he’s friends with the owner to support his business, but in my.opinion I would be very careful buying from here, sometimes a lot of us are desperate to get a new vehicle & they take advantage of the situation!
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December 2020 by Mike S.
About a week ago I purchase a car here. As a used car it was not perfect, it had a few minor issues. I notified the dealership not knowing what to expect. I was told to bring the car in to be checked out. The issues that had been my concern have been addressed to my satisfaction. The people at USA Auto are easy to deal with and have proven very helpful.
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August 2020 by mdzalil sarkar
Great deals for me
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August 2020 by Md Mazibul Haque
Great for me.
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July 2020 by Rene A.
Just bought a car last month and realized that car had some parts missing, I told them that if they were going to order them and they said yes, but they just order 2 of all the parts that where missing, I left the car with them for one week and they didn't fix anything plus my rear bumper was broken and didn't fix it never again bad experience
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June 2020 by Ross Riffle
bought a truck from them and have had nothing but problems! it was at there lot more than I got to drive it. it has been 8 months and now ford dealership says that it needs engine and main computer $8000.00. I DON'T RECOMMEND BUYING FROM THEM!!!!
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November 2019 by Sexy Rodriguez
Mop the mechanic is super helpful and affordable mechanic
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October 2019 by El vato
I don't recommend any-one buying a vehicle form this dealership. If I could I would give this dealership 0 stars. I had so many problems with a vehicle that I purchased in the past, Mohammed did not want to honor the 30 day warranty. I took that car to the dealership many times because of all the things that were braking down, and he didn't want to fix it.
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June 2019 by Barnball SaidsoTM
Good place to find an inexpensive vehicle.
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May 2019 by Richard Pérez
Really friendly staff specially Mohamed and Abraham really nice people always there to help you out!
