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October 2023 by Lynda T.
Like watching paint dry, literally. Just spent 35-40 minutes in an empty store, trying to buy 4 paint samples. 3 employees, all doing very close to nothing and appearing to have absolutely no idea how to run a business. Just terrible. Avoid this location, unless you like wasting your time.
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August 2023 by Gus Ben
Very poor service, I was the only one there but they kept me waiting around like my time doesn't matter... The paint is good though.
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July 2023 by Scott Brooks
I went in to get a paint match for patching my living room walls. Everyone was super helpful and friendly. I just finished patching the walls and the match was dead on. I couldn't be happier with the experience and as far as I am concerned they have a customer for life.
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April 2022 by Deborah S.
Dunn-Edwards Paints in Marina Del Rey is my go-to place for high quality paint and expert advice on topics ranging from color selection to can you recommend a good painter? The quality of Dunn Edwards paint is superlative but more important is their amazing customer service. The staff is always professional, helpful and super friendly. I can always rely on Don McTyer, Manager to share his knowledge and answer technical questions. When my painter didn't show up, I went immediately to Don to ask for painter recommendations and he referred me to some great people! I was particularly impressed by Danny, a member of the sales team. He has spent hours helping with paint selection and giving me advice. He always makes me feel like a valued customer. Natalie is their design consultant and her advice on colors is absolutely wonderful. She has a great eye and sense of design and chose a great color for my new kitchen project. Highest praise for everyone at Dunn-Edwards Paints!! It is my home for paint!
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November 2021 by Maryam M
Clean, great parking, wonderful service!!
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October 2021 by Kathy H.
Nataly Lucero, Professional Color Advisor at Dunn Edwards Paints in Marina Del Rey is AMAZING! She was exceptional at supporting our paint color(s) selections and used computer technology to help us see the house colors in advance of final selection! She is a wonderful capable competent gift! Check out out beautiful newly painted home! Thank you Nataly Lucero you made our selecting paint colors for our home so much easier!!!
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September 2021 by Chris Norris
I gave one employee a sheet of the four colors I needed in Pantone, CMYK, and text tone. He was working on it and said he could get them and passed it off to his coworker as he went on his lunch break. The employee that took over informed me they would charge me once the paint was made so I went for a walk around the block and when I came back she said they did not have the green that I needed. I understand everybody is suffering because of the shipping shortage but the lack of communication and just not telling me right off the bat that you don’t have one of the colors was poor in my opinion.
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September 2021 by Steve Hamilton
They used to be fast and courteous, not anywhere close anymore, and new rules like for a simple color match if you come 30 minutes before they close they will not do it, It’s something hidden, something you’re supposed to know I guess, because they seem pretty upset about it, They even seem upset if you don’t know their business hours
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July 2021 by Cathy R.
Wow! Nataly is an awesome paint color specialist. She helped me picked out colors for 3 bedroom and a bathroom. I'm so excited and can hardly wait to start painting this weekend Thank you once again Nataly for you patience and ideas.
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March 2021 by Adonis 0.
I have been to almost all the dunn edwards shops in southern california and this is definitely one of the worst stores with the one in LA and PCh in Torrance. I have been here several times and the people here are so irresponsible. A latino man in the register told me to wait and was throwing boxes, he made me wait about 5mins. If i were him, i would stop what i was doing and help the customer instead of making him waiting... another issue that i had was I asked for eye match and the guy told that it'll be ready in an hour but then there was other employee when i went back and said the guy left her the work and she just came back from break.... which means they didnt even start making it;;;; and telling me if i want refund when they know i need the paint instead of telling me to get it done asap. I wouldnt have come to this store if i werent in hurry in
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March 2021 by Lonnie Parkinson
Great store!! Everyone is nice helpful keep up the great service.
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February 2021 by William Gómez
Good attention to customer
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October 2020 by Amber Noel Bonham
Kind, professional, speedy and efficient. Go here for your painting needs.
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October 2020 by Austin Podrat
Best service, best prices and very high quality paint. Much appreciate this store.
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September 2020 by i d.
Fantastic customer service. I needed to match a generic white paint to fix something in a rental apartment but I didn't have a paint sample with me. They looked through my photos and very quickly helped me find the PERFECT color and glossiness, as well as the right tools. I really appreciate that they didn't recommend a bunch of expensive products that I didn't need for this project. Will absolutely return again for future paint needs.
