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January 2024 by Bianca G.
Nice laid back gym.. personnel in the locker v. Nice and helpful..
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December 2023 by A.D. Harris
This wouldn't be such a bad place if the rates didn't continuously get hiked, and their internal computer systems didn't arbitrarily charge you. The latter of which leads to full on drama in trying to get refunded. Just a nightmare. After this latest charge from nowhere, I've had enough. Just pissed I gave up another gym membership to do this. Enter at your own risk. Overpriced at first and now I have to add thieving.And knowing that I will have to start with the black hole of supposed customer service which either goes the route of "sorry, the manager is not available" or "no, we don't handle that here..." even though the arbitrary charges are from there. For the monthly to be so high and the services to be so bad, just wow.Also, stay away from the spa. If you don't pay attention, you will end up paying for appointments you never had, and spending weeks demanding refunds. The person overseeing this for MDR, does not embody competence, this will be my third and final time dealing with this.
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December 2023 by Jed Lankitus
I loved coming here, but you’re just a dollar sign to them, most of the staff is genuinely kind, but since they are part of a robotic corporation, service issues end very robotic and corporate / greedy. For context, I got robbed outside of here, and had to argue to get out of a reservation fee of unknown money, ended up ruining the experience and was promised a resolution that they forgot about.Joined a climbing gym instead for less than half price and way better :)
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November 2023 by Perla Pino
Just finished a spinning class followed by a yin yoga session ?♀️ Equinox just makes me feel better! it has the absolute best clases, specially yoga that is the one I come to the most, the instructors and all the people that works there are nothing but professionals on their subject, the installations are great! Kiels products for the showers, amazing masseuses, sauna. They are awesome and pampering you and this is a very good location! Take the chance! It’s a great value for what you are paying.
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November 2023 by A
This is the worst equinox in LA. There’s one option for everything and people and trainers babysit and hold 3-4 pieces of equipment at a time it’s absurd. This is a terrible representation of equinox’s brand and the manager here should resign out of shame for this catastrophic failure
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October 2023 by sinead j
Attention to all Equinox members and future members. BEWARE. I have been a loyal Equinox member for 6 years. This location used to be one of my favorite locations. As of this year, A new Assistant Manager by the name of Michael (Mike) Smith has Harassed me on several accounts in front of the entire Gym. I have reported the Harassment to Human Resources numerous times and did not receive a direct response. I believe that one of the main importance of owning a company is maintaining a good reputation where all of your members feel safe and welcome. Instead of holding their employee accountable of his actions the General manager has opted to denying me access to this location.
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September 2023 by Gina Ross
This is by far the best gym I’ve ever been to. It’s always clean, staff is friendly, equipment is updated and I’ve never had to wait on a machine. They have a variety of in club classes even a Pilates studio. A well balance of classes. The only thing I would criticize is some of the fees. It can feel like you’re being nickeled and dimed.The Pilates classes (with equipment) is a separate fee which is pretty pricey I don’t ever see anyone in there taking classes. The Marina Del Rey location is one of the smaller gym’s but it doesn’t feel that way. They still offer a lot.
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September 2023 by Peter
Much better than equinox Santa Monica. Nice bright gym. Clean. Well equipped.
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August 2023 by C Alchemy
One of the best locations in LA hands down. Cool staff and nice members!Not to mention you get full access to the club with each facial appointment at the spa! Wow what a perk! Highly recommend getting the hydrafacial, it’s the best!
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May 2023 by Terrance Bey
Bad experience with equinox!!! Way to over croweded anytime of the day you go. Three people per machine. For 300 plus dollars a month there isn’t any real benefit except new treadmills with Tv screens. I’m trying to get out of my contract currently and the guy “Ij” gave me a hard time on giving me his name for reference to my phone call. Only one manager that isn’t available. Don’t waste your time paying big bucks for this mediocre gym.
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May 2023 by Houtan Seirafian
I have been going to Equinox for the past 4 years and used number of their locations in both Canada as well as California. Can tell by far this is the worst location. Visited last week and that was my first and last time in this location. Extremely rude staff, too busy and don't have enough benches..... But what stood out was one of the staff who was unbelievably rude. For high end gyms like Equinox I expect a minimum level of training for the staff. Have to say I love every other Equinox location I have visited.
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March 2023 by Lori Jackson
I write this because I see such a nasty reviews. I'm super grateful that this gym has been open even with all the issues around the pandemic and having a lower amount of people coming to the gym. I mind my own business I do my work outs. They always have great music playing, it's clean and it really has not been busy at all. You have the run of the place. I highly recommend it and hope the gym continues to get positive reviews!
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March 2023 by Chattan Singh (Om Singh Sidhu)
Being an executive member at various equinox branches in Los angles, San Francisco, and New York, I can say that this branch of equinox is worse due to its creepy, unprofessional, and egoistic general manager.Credit goes to the executives sitting at the top who hires uneducated, immoral, and egotistical people as general managers.
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December 2022 by Bryan D
For me, it's just the right size gym. Not too big or not too small. Great amenities, nice location. Can't complain about anything.
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November 2022 by Sam Hallman
The decor is nice, there is no gross gym smell anywhere, and I love how friendly the employees are. But there just isn't enough lifting equipment here. It is frustrating to drop so much money on a membership and on almost every visit find that not one of the 3-4 of the machines I plan to use that day are available. There is only one deadlift platform and one squat rack, both of which are in constant use. I was there today from 6-7pm and not once did I manage to get on one of the weight benches, which prompted me to finally write this review. I wish they would address this.