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March 2024 by Marina del Rey Historical Society
No longer has tellers. Only ATM machines. Doesn't take coins, only 10's, 20's, 100's. Need 2 banks now to take care of my business. No longer a BUSINESS bank. Everyone who was so helpful are no longer around who knew me by my name/business. Not sure who's idea this was?
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June 2023 by Kathi Dolan
First Bank has been my bank for over 20 years --- just the most caring staff , go above and beyond -- a Hidden gem - highly recommend
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April 2023 by Abel C.
First Bank is a well run bank and the staff although minimal provides good customer service.Sometimes the wait time in line is longer than normal but overall I believe the staff at First Bank Marina del rey does a marginal job and has very good service skills.
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August 2021 by Dieu Vuong
Gloria is a very dedicated Manager. Always there to help.Her commitment to her job is beyond expectations.Without her I will not get my PPP loanI will recommend her to anyone in need of a loan and expect the very best.Thanks again Gloria
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July 2021 by Cynthia Cozzolino
5 stars ? YesSo rare to see a bank have a 5 star rating.I have been so very unhappy and frustrated with my financial institution for along time, last month after several attempts to speak to a live person I had it. I thought I would check out the 5 star First Bank. I called to schedule appointment expecting to get automated something,A real live person answered my call,"Hi this is Gloria how can I help you? "Gloria did help me, continues to help me.So much moreHonestly really did have me at hello ?
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July 2021 by Nancy lamb
Friendly, courteous staff, always ready to help.Definitely the best bank ever ?
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April 2021 by Ayad M
The best banking experience I've ever had. Period. Gloria (VP/Branch Manager) runs a great operation at this bank. Because of her, and her teams efforts, I was the first amongst my friends and peers to receive a PPP loan. She is constantly in touch with me to ensure that all my banking needs are met. They have truly made banking easy and their support of my business is greatly appreciated. I have recommended First Bank to many of my friends and I will continue to do so. 5 STARS!
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April 2021 by Martha Gaertner
Great experience with First Bank in Marina Del Rey. Gloria is extremely knowledgeable and helpful in every way, and she make each and every customer feel they are special as soon as they walk in the door. We never felt this way about any other bank we dealt with. I highly recommend this location
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October 2020 by Babak Eliyahou
Great bank!!
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August 2020 by Diego N.
Great bank! This comes from someone that has used all major banks in the US. Speak to Gloria Dominguez, she's very sweet and involved in making your life easier. Competitive offers for personal accounts but also very strong with small businesses.
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April 2020 by Carrie Pollare
I have been banking with First Bank Marina del Rey for a long time and have always found that their customer service goes above and beyond any other bank I've ever worked with. In these tough times with so many businesses needing the Paycheck Protection loans, my banker Gloria even called me on a Sunday to help process my application. Pretty incredible! She always responds quickly and everyone there knows who I am and bends over backwards to help when I call. It's the kind of service you just don't get with the big banks. I highly recommend First Bank!
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March 2020 by Vincent Lombardi
First Bank is amazing. I have had accounts with major big banks for years and totally surprised to now be at a bank where everyone knows my name and calls ME when there are issues. The personalized service, help, and great benefits (like no atm fees for non-first bank atms even out of the country) are what has won me over. I also want to point out the Manager, Gloria Dominguez is spectacular. She really goes out of her way to help and make sure to make everyone welcome but also problem-solve. I have had such a great experience I referred a good friend for a business line of credit which from what I understand are the best in the market. Thanks for the great service and products.
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March 2020 by Tom McMahon
My wife and I have been using First Bank Marina del Rey for over a year now for our international business and commercial accounts and are very, very pleased. We had been shopping for a new bank in this area and were lucky to find these guys.
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March 2020 by Regina Swiderski
Love coming to this branch! It's such a joy seeing Gloria and her team!
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March 2020 by Marek Swiderski
Best bank with the best service. It a joy to visit this branch!
