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July 2024 by Emily Guidry
This 7-11 doesn't let customers use their bathroom, no good for road trips.
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July 2024 by Jose Roman (Veeto Namor)
Michael, the oriental grave yard worker, is the most unprofessional, aggressive, and blatantly ignorant worker in customer service I have ever experienced. I have worked for Ross for 4 years and as an audio engineer for the likes Facebook, Google, UCSF, and Pebble Beach for 6 years and I have never heard or seen a person as rude as him. Get ready to be beat up if you ask for an apology and he will refuse you service if you don’t live up to HIS standards despite his poor attitude. He will also be rude to you if you don’t say, “please” or have tattoos. His religious zealotry is so thick with contradiction due to his sinful nature. He always reeks of cigarettes and bumps explicit music. Be safe from this unhealthy person. The manager won’t do anything about it despite my efforts to have action taken.
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March 2024 by Charles Jones
The old lady that works at night is rude and miserable. It's like they hired her so the store would lose money and keep customers away.
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February 2024 by Tom Duggan IV - Realtor
Quick and easy, good location
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January 2024 by odditty
DO NOT go here to buy snacks the chips look resealed and there were holes in them it also tasted awful the store smells like cigarettes too
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December 2023 by Nina Q.
I always go to this store and I'm cool with everybody that works there but The asian dude that works there is the rudest employee ever he always talks about god to others and when I ask for some dutches for second time cause he walked away and he was bumping music so he can barely hear me but he had the nerve to tell me " A please would of been nice". Even though every time he there working he is so mean to me for no reason at all.
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November 2023 by Sean Hastings
I just went in there to purchase a product for my girlfriend and an older Asian gentleman with a cap as I was paying began to tell me That expressing my body with tattoos is not a way of expressing art and made a comparison to graffiti, and then begin to say that God did not create you to express yourself that way. I asked him if he was joking and he said no I’m serious and when your older you’re going to have all those tattoos and no one will respect you.Everyone is welcome to their own opinion of how people express themselves but if you’re at work why are you telling a customer your opinion of that or trying to make them feel bad for decisions they have made in their lives.As the conversation began to become more heated he started saying how he was going to call the cops and called me a satanist and a devil worshipper and a KKK I’m not joking. So I left.Never shop here unless you want the people working here to berate you and on thanksgiving no less. I suppose the gentleman working here has nothing to be thankful for.
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November 2023 by Shaun Dinan
The night shift lady the toothless tweaked is horrible I mean one of the worst people working in customer service and along with several other local 711 employees from Monterey to sand city, I refuse to spend my money there. Actually the people who work at Marina by the Walmart are good people, but the rest of the 711 around here I pray go out of business.
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October 2023 by Kj B.
Great 7 eleven friendly staff that notified me of a great deal on my late night store and had great conversation that brightened my dad thanks for the great store run , clean friendly and informative
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September 2023 by Dillon Hayes
Best 7-11 in Monterey County! Coffee is always ready, food is fresh, and employees are helpful and kind! They also keep it very clean compared to others!FYI…711 by Walmart is almost double the price for everything and the one on Crescent never has coffee or fresh food, and terrible customer service. This is where you wanna go, I promise!
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September 2023 by Lisa F.
I have lived in Marina for 7 years and this store has always had kind and courteous employees until recently that is. The father and son that work as cashiers are not only rude with no customer service abilities but they also lack basic hygiene. Surely there must be better options out there. For the sake of your store, please stop scrapping the bottom of the barrel.
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August 2023 by Gary L.
This is based on customer service by the female that is there most of the time during the day, she must be the owner since she would be fired if she were an em[ployee. She acts as if she is doing you a favor waiting on you, she ignores you until she is ready to take your money. She is on the phone all the time I have never been in there when she wasn't talking on the phone. I have even seen her make a call while waiting on a customer, She is rude and I have only heard her say thank you one time she is usually busy taking on the phone. She dosen't even stop talking on the phone to greet customers she just stares at them and continues talking on the phone. You would think that corporate would do something about her being rude to customers.
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July 2023 by Karoleen Bebawy
Poor customer service
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July 2023 by Kero Mikhael
The worest 7 eleven store i have ever been, the lady who work at night time around 1am she treats me very racist, not professional at all.
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July 2023 by Alejandra Lemus
I love it, the guy who serves is very kind and respectful. Everything is clean and warm. Plus they always have food ready to go.
