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July 2023 by Morgan M.
The only reason I go to this Walmart is because I live in Santa Cruz and there is not even one in our area. Sometimes they have great prices however, you have to be prepared for crappy and non-existent service. The store on the website says they close at 11 however at 10:30 they locked their doors so we had to go in through the out area and the Woman at the out door was giving us dirty looks. This was not a great example of a place to be at
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June 2023 by Geoconda U.
Always like to shop at this Walmart, they always have what I need. All in almost one stip
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May 2023 by Brandon A.
During my recent visit to a Walmart store, I encountered an unfortunate situation that left me with a sense of unease. As a Hispanic male, accompanied by my friends, we entered the store with the intention of purchasing fishing supplies. Regrettably, it became evident that a particular staff member harbored biased assumptions towards us. The continuous scrutiny we endured throughout our presence was disconcerting, as it conveyed an unjustified perception that we were potential shoplifters. This uncomfortable experience reached its climax when the aforementioned employee approached one of my companions, handing him a box and instructing him to place our fishing supplies within it. Such actions further reinforced the notion of prejudiced treatment. Consequently, feeling both disheartened and disrespected, I opted to depart from the premises, choosing to pursue my shopping needs at an alternative Walmart location. Had I possessed knowledge of the employee's identity, I would have been inclined to document and submit a formal complaint, highlighting the discriminatory nature of her behavior.
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April 2023 by Maya S.
If you are heading to the Sea Otter Classic and forgot some stuff close to the raceway .. the workers we asked for help were very attentive and walked us to location of product. This was a fast and easy trip..
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March 2023 by Ambatukam J.
A woman and a man were having sex in the bathroom she had blonde hair in a bun and her face looked squished and bad makeup
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March 2023 by Robert F.
I've had good luck at this Wal Mart. It isn't the size of a typical Super Center, it's quite a bit smaller than what you would expect from a super center. The electronics department has reasonable in stock percentages and their groceries are very reasonably priced. There are some shenanigans going on in the parking lot so do be careful who you are near. Overall, the area is safe and the store is clean enough.
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March 2023 by Steve M.
wow so I bought new wiper blades at Walmart in Salinas on Friday .. they didn't fit my veh so I live locally near the marina walmart .. so went to return 3 new pairs of unused auto wiper blades in the original package Aling with a receipt that was 3 days old on sunday.. the person at the return desk coukdnt scan the original Walmart receipt ... was told if I want the funds togo back onto my credit card I would have Togo drive 30 mins / 22 miles to Walmart Salinasjust to do a refund or i can get a Walmart gift card instead. SURE I got plenty of time and gas to use to dive round trip 44 miles / 1 hr to get a correct refund onto my CC.. wow walmert return policy says you can return new stuff in original box so long as you have a original receipt... WRONG this is NOT true it was dared march 10 and I wanted to return them march 12 thanks for nothing .. now I have to spend the $48 with Walmart in the futurewant ti thank the marina walmart manager for providing crappy costumer service to locally residence !
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December 2022 by Karelia J.
Great!!I just love this Walmart!! Cleaned and well maintained!The staff is kind, and well organized!I found exactly what I needed..., and more!!Absolutely recommend this Walmart !You can save a lot of money buying there, if You are going to spend several days in Monterey area!!
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October 2022 by Bob J.
Has to be the absolute worst Walmart in America and I've been to a lot. Horrible setup, crappy customer service, understaffed. Employees are rude, and seemed to get angry when you ask them a question and they have no idea where anything is and that goes for "managers" as well. Never smiling and are unwilling to look up items for you. Always out of stock, dirty, unorganized. Definitely in need of a district manager visit to get this place in order. It's not a once in awhile problem, it's every time I visit this store. Sad to have to write this review because I love Walmart.
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November 2021 by Kim H.
So, on our local news station: we were told "free" Thanksgiving dinner packages were available on the Ibotta app. I love puzzles, so of course: I downloaded the app, read the rules, followed directions, went to Walmart and verified each product (to be correct), received my dinner...Then, found Maine Lobster (sister's favorite food), we are from Massachusetts! Holy smokes! Can you believe "Main lobster " at Walmart!!! Yes, I had to buy some.
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May 2021 by jessica G.
Do not use a coin voucher !! They will short you. Glad I caught the mistake and got the rest of my money back!
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January 2021 by Nicole R.
I'd give no stars if I could. Went in yesterday and needed something from in one of the locked up glass doors & I was searching for someone to open it for me and I couldn't find anyone to help me. I rang the little button thing they have for assistance. Waited there for like 5-10 mins. I went walking around to see if I can find anyone when I finally did. Walked up to the lady that works there and asked if she can open one of those doors for me and all she said while looking through her pockets was " oh no! My cell phone where did I leave my cell phone!." Then walks away from me! Like really!?!? Bad customer service like what the hell. So I walked about and thought you know what forget it so I went to the check out line when I see that lady again talking to another worker about her phone and she sees me and doesn't say nothing! Like no sorry about that what did you need.... nothing at all. Horrible horrible customer service!
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December 2020 by Kathryn Y.
The reason for the 5 stars is due to the strict adherence to COVID SIP rules. Counting of the number of customers allowed in the store. Normally shopping here really stresses me out. The crowds usually make shopping very unpleasant and I rush in and rush out. I understand that shelter in place sucks, but wow, they are really counting the capacity of the store patrons. The line moved fairly quickly as well. As I entered the store I noticed instantly the emptiness. It was so surprising and relaxing to be able to browse the aisles for my much needed shampoo, lotion, and butter, lol. I was even able to purchase a gift for my friends babies first christmas. It was actually sort of bizarre the aisles were so empty. No need to worry about social distancing when shopping in a nearly empty store. The employees were nice as well. Thank you for keeping us safe to shop. If you come here and there is a line. Wait. Be patient. Let's all be kind. Cheers and Happy Yelping.
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December 2020 by R K.
I went to Walmart's Customer Service to return some items, that I purchased online from Walmart.com. Delia, the customer service representative, was very kind and very professional. She completed the transaction quickly. She wished me a Happy Holiday. Will I go back to Marina's Walmart? The answer is YES!
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November 2020 by Jw P.
VERY Poor Management!! Just because you put on a tag that says MANAGER doesn't mean you are one TOM!! You sir should be ashamed of yourself as a TEAM leader!!! You should return back to the store you just came from, We don't need people like you here in our community!! I really HOPE corporate Addresses the issue submitted!! You Need to be RETRAINED and Understand The Customer is #1 we make it so YOU can have a JOB!!!
