Had to switch from Costco pharmacy to CVS. Unfortunately, the customer service is terrible. As a healthcare provider, it's shocking to me when both a pharmacy technician and pharmacy manager show no compassion, help, or kindness and say "it's not my problem, nothing I can do." When the least they can do is be kind.
December 2023
I called in for my Trulicity on the 5th of December and here it is the 15th of December and I still haven't gotten it refilled!! How can CVS do this to people who need their medicine!! I am so very upset and I am not feeling well!! I think someone needs to be reprimanded!! This is unacceptable!
September 2023
Ms. Alma, the pharmacy tech is AMAZING! She is so helpful, the best customer service, super knowledgeable and always remembers me. She is the best!!