-
February 2024 by Leonard Cisneros
The experience was far too corporate. The staff is pleasant, but they're trained to upsell on everything. I'm berated to donate, apply for the REI credit card, etc. I just want some socks. Nothing more, nothing less. This was my first time back to an REI in a few years, and it was unfortunately unpleasant. The 2 pairs of socks I purchased were also mispriced ($10.95 on the sticker vs $11.95 at the register, but I didn't want to get back in line over $2)
-
November 2023 by Michael Perkuhn
So a couple of buddies and myself were just starting our ride when a friend noticed there was a issue.(hasn’t been for a ride in awhile)From first contact in the bike shop, Fredy was most helpful to help us complete our purchase with a great smile!We decided to to the labor ourselves since it was a simple task (chain). After removing the old chain and installing the new one there was another issue with the length! Then we didn’t have the core tool to complete our task , so embarrassed, I walked back inside head hung low and talked with the mechanic Andrew who assured me it’s was no problem to help out a little! But I must say to my friends it was more than just a little!I told my friends how being a member isn’t the reason the employees are nice it’s the hospitality and friendliness that makes my REI outstanding! Thanks again to Fredy and Andrew!REI MEMBER FOR LIFE,Michael
-
July 2023 by Leo G
great location, friendly staff and big variety of hiking boots/sneakers.
-
May 2023 by Kirk G
Really enjoyed shopping here. Deceptively compatible with college life.
-
May 2023 by algdm 2001
My friend and I went to look at shoes and Maximilian helped us. He was awesome and gave us so much attention. This location is great. All their staff is awesome and super convenient location.
-
May 2023 by Regina Hatley
Great, helpful staff. A++++ service with Doug helping us get some new hiking boots!
-
May 2023 by Jason Cruse
If you are going looking for the full array of REI, you won't get it. Very small store. If you need standard stuff, with always reliable, knowledgeable staff, it's still REI
-
April 2023 by Courtney Fuller
Amazing REI! Has a great selection of clothes and gear. If you have the pleasure of talking with Julie the whole store experience is even better.
-
March 2023 by Carissa Denehy
Fantastic staff and super knowledgeable. My partner and I stopped by the store on two different occasions for backpacking gear. Twice we have been given the most amazing attention and education from staff and the store manager always stops by for a visit. I wish I could remember everyones name! But Tony went above and beyond customer service. He shared his own backpacking experience and what to expect from gear. He helped us try on several different packs and advised us what to look for. He sold us on a backpack that same day.
-
February 2023 by Janine S.
Downhill. The clothing selection seems to be getting worse and sale items not discounted very much. Prices are still too high. Good selection of bikes and camping equipment but the sales associates seem bored and the place lacks the vitality it used to have. In many instances, there are better deals online.
-
January 2023 by Steven Sharp
Fun place to look around. High end outdoor gear. Great employees.
-
December 2022 by Savannah Greco
Really friendly, helpful folks here! I appreciate the bike shop getting me squared away. I wanted a bike rack and basket attached to my bike XS CTY 1.1 bike, and they were able to find a workaround to make it work for me!
-
December 2022 by Minnie R.
Kaitlyn, this evening was very kind and helpful I reccommend going to her when you need question about the sales item with the bikes and parts. Very helpful and friendly.
-
October 2022 by G.M
Be careful if you lost the receipt they will not do refound Or exchange and if you gonna show on bank statement, they gonna play like they cannot prove it basically the kind of scam every time you go there are try to push it to do membership I will never buy from them again
-
September 2022 by Doss Malone
Walked in thinking they might have some Good Fishing Gear boy was i WRONG!!!!! place should be called Glamping for Snowfakes???
