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July 2022 by Jeremiah P.
Great place! Customer service is awesome and the hours are good. Definitely going to come back the next time I need storage or I am moving.
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October 2021 by Robert Weber
I decided to get rid of some trash that was taking up quite a lot of room, but without a large enough vehicle to move it I was in quite the dilemma. So the next best thing…a uhaul. The first place I called was here, but sadly there was only one left and it was already reserved for that following day. Thankfully the lady working was very friendly, helpful, kind and even had a nice smile. I needed it for only acouple hours and she did everything she could to make sure I left with that truck. I couldn’t have asked for a more positive and extremely easy experience. The hardest part of the day became a breeze thanks to her. If you need to rent a u-haul or are in need of a storage to hoard all your stuff (like myself) I suggest you come here. The experience in itself was worth it. Thanks again for making these now stressful times a bit easier.
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October 2021 by Jana Y.
I am so happy with the service at marina ustore and uhaul. Marie is so considerate and helpful. She took care of everything and it shows how much she cares about her job. I wish more businesses had someone like her
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December 2020 by Alicia N.
Save yourself the trouble and go to the U-Haul on Del Monte in Monterey. Their customer service is supreme and the process was seamless. Unfortunately, the customer service at 475 Reservation is is non existent.
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June 2020 by Joetta Hernedez
Nice helpful person to help me with my needs Jody was great
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September 2019 by T T.
This is one of the best and easiest places to rent your U-Haul truck from! It was a very easy process from my online reservation to picking up my truck and the return! Marie was an absolute pleasure as always and the consummate professional! Excellent customer service and it's nice to be remembered It shows that she values her customers and their overall Uhaul experience! I will definitely recommend this location to my friends and I'll be back again! Kudos to Marie and Uhaul for making my experiences a pleasure!
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June 2019 by Selene Armenta Heredia
Always there when I needed
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February 2019 by Joe R.
Worst place ever. The person working there is rude and actually got into a threatening posture with me. I only was asking if there might be a problem with my daughters account, but nearly was accosted by the person working there. My daughter had some folks coming to buy her stuff, but she couldn't get in for some reason. When we were trying to figure out why, the person working there was just too tied to deal with. I tried to ask what the issue might be, but he continued to attack me, stating that I was with "her" so he was extremely rude and threatening. At one point, he stood up and asked me what I wanted to do. I wanted to leave, but that was not an option at that point. Later, he explained that my daughter was the problem, because she wanted to get into the storage unit she had already paid for. Didn't make much sense, but nothing he said did make much sense. Never again at this place. STAY AWAY! Stay away, unless you want to be assaulted by the employee, like I was.
