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September 2025 by itsy (bitzie)
UPS drivers are awesome. I have the best UPS driver going into the store and dealing with the people there have been awesome experience very helpful accommodating specially with seniors and disabled people. I highly recommend the Marina UPS store.
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August 2025 by Rich Axelrod
Great customer service!!!!!
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August 2025 by Richard
This UPS store has no working coordination with the US Postal Service.
Anything sent through the mail will not arrive in any timely manner. The Postal Service can hold on to packages for who knows how long. This is not a viable option for getting mail delivered to you in Marina.
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March 2025 by Y Z
I had a fantastic experience at the UPS Store in Marina. It was my first time returning an online purchase, and the lady at the counter was incredibly kind and patient. She guided me through the website, ensuring everything was processed correctly, and even helped me seal my broken package securely. Her helpful attitude made the entire process smooth and stress-free. I truly appreciate the excellent customer service and will definitely return in the future. Highly recommend this location!
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February 2025 by Anne Qu
Staff are friendly and knowledgeable
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December 2024 by Kathi Noyes
Outstanding customer service!
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September 2024 by Arijit Das
Staff are good. Internet is bad, so could not download the Prime return code, time wasted.
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September 2024 by Lara Saavedra
The clerk on Sunday morning (9/15) was incredibly efficient and helpful for my multiple scanning jobs. Thanks for making an administrative task a piece of cake.
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August 2024 by Pablo Beltran
Terrible service, I sent an envelope to San Diego and it never arrived. UPS ?
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August 2024 by Fran Grolnick
They are kind friendly the store is always stocked organized and clean. It's a really people working there and helpful as well.
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June 2024 by Giselle Aguirre
Everytime I go in here the employees are knowledgeable and kind. Even if I ask a silly question or am not prepared. They guide me without having to do it all themselves(packaging). Today, I saw the manager(don't think he had a name tag: light brown hair, Caucasian) handle each customer with care while having a line. He is amazing
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May 2024 by Daniel Vazquez Guevara
Great service so far. Staff is always helpful and polite, and usually the wait time is short. UPS is my carrier of choice.
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February 2024 by Margaret Randtke
They went above and beyond to help.
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December 2023 by Christopher Gonzalez
Great customer service help with printing notary copies and more excellent service an very helpful!!!
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October 2023 by Alfonso Soldi
They charged me $2 for one line of tape.