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April 2024 by Rebecca Plaster
Slowest service I've ever experienced. The front counter and drive thru make customers wait 5-12 Minutes just to order!! They park almsot every drive thru car, even for small orders. While the pace around not doing a damn thing. They get annoyed with the Customer when the kitchen staff serves OLD food or food made incorrectly and it needs to be remmade or a refund is needed.This store is full of lazy, incompetent, selfish, inconsiderate employees with nasty attitudes. Its impossible to successfully make a complaint to Corporate. If you could, I'm sure so many customers would report complaints, that they be shut down.. or an entirely new staff would be hired. The entire staff is useless. Don't waste your time at this location. Spend your money at Mel's or McDonald's.
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April 2024 by MNE
It's probably about time to just shut this place down permanently, stick a fork in it and call it done. Never have enough staff, almost always out of something which is weird because it's not like this Burger King is busy. The locals knows this location sucks and mostly stay away. For me, they were out of zesty sauce for onion rings, how the hell do you run out of sauces? (He said we JUST ran out just now). Whatever... Burger King used to be KING...now they are bottom barrel. Step it up management.
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April 2024 by Linda Jessop
The assistance was good but they were like who wants to help him not it so :/
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April 2024 by Brian Philpott
Extremely slow service. Only had 2 employees, one taking orders and 1 cook. It's been like this for awhile. From the time I walked in to when I left was about 20 minutes. The one taking orders would pay attention to the drive thru a lot more than the counter. With the new $20 hour hike, you would think they could find help, unless it's intentional to keep small work force.
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April 2024 by Gayle Burkhart
I wish Burger Kings would return to Sonira and Angels Camp! The one in Jackson was a Whopper Jr. Seemed much smaller than ever and nearly $5 dollars
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April 2024 by Terri A
Seemed disorganized during start of holiday weekend. Long wait - 26 mins. Wrong order, food cold, they were unhappy when notified of their mistakes.
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March 2024 by Alex G
Incredibly understaffed, usually only 1 cook and 1 service person, the poor workers are sprinting around handling drive-thru and front counter at the same time, theres always a very long wait, and the quality of the food is subpar at best with these employees being forced to rush and not do quality work. Not the employees fault, most of the time they are very kind and good at what they do, but BK execs, or the manager, whoever is in charge of this needs to hire more people.
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March 2024 by Christian Vazquez
Bad customer service old lady in there was super rude I asked for ranch and said they didn’t have any and walked away when I see the ranch in front of me!
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February 2024 by Carter Hood
didn’t even answer the phoneVegetarian options: NOTHINGDietary restrictions: EVERYTHINGParking: IT SUCKSKid-friendliness: NONE THEY CALLED MY KID A LITTLE N WORDWheelchair accessibility: IM A CRIPPLE AND THEY DONT CARE ABOUT
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February 2024 by Payton Masselas
Not one to usually leave a negative review.. seriously one of the most disgusting interactions with someone working in customer service that I have encountered. The lady working window was absolutely horrid. Love Burger King in valley springs but this was NOT it. If negative stars was an option, that would be what I chose. Save your sanity and choose somewhere else.
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February 2024 by Bryan Vo
I've been there a few times and absolutely the worst food and service in Amador county!!!! OMG what a waste! Us country folk call it like we see it!!
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January 2024 by Heather Fogal
Short staffed. Food was
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January 2024 by Devin Wicks
What an absolutely depressing place to be. I’ve never dealt with more rude people before. Don’t bother wasting your time for garbage food.
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January 2024 by Joe
This place is pathetic..$1.49 for ice water and they make everyone wait in the parking lot for their food. I just left, $11 wasted
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January 2024 by Ethan Curtis
I ordered chicken nuggets earlier today and they tasted like someone took the nuggets, lick them and then rub them on the bathroom floor. They also tasted like they stomped on them with dirty shoes. The fries tasted like someone dipped them in genital secretion. I don’t know what the cooks are doing in the back but they definitely are not sanitary. I also found curly hairs on my burger and I’m scared that they’re pubes.
