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December 2023 by Mike Obrien
Love there staff at this store they are always very helpful whenever I stop by.
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December 2023 by Danielle Lopez
Really don't know what they are doing. He didn't listen to what I was saying and was on his phone video chatting whole time. I left went to verizon and now after all the years metro Im now a verizon customer. Cheap phone at metro along with cheap service equals poor customer service and fees if you break your phone..
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November 2023 by Shari Heidohrn
I would just like to give big big props to your employee at the store on Arnold Dr in Martinez. I have been to three other of your locations in the last 3 days and been on the phone since Friday with your 611 service and no one could help me and I walked in and he did one thing and it fixed my phone he is an amazing employee and I've always had absolutely wonderful results from this store!!!! I want everyone to know if you have a problem with your phone go to the Arnold drive Martinez T-Mobile and they are going to fix it and help you!!! THANK YOU so much to the employee Muhammed you are wonderful and I'm glad that you are employed here and know what you're doing!
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November 2023 by leandra mckendrick
Best Metro store in the bay area by far
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September 2023 by Otto Banuelo
Top of the line customer service over here they really there to help compared to other stores I've been to. Definitely will keep coming back here for sure.
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September 2023 by Lorraine Blanchard
Best Metro in contra Costa county by far they are always there to help me whenever I stop by and go above and beyond in my needs
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September 2023 by Terry
They are always helpful whenever I stop by
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August 2023 by Jazminc92 Adrian1092
Today I had a very stressful day going from one metro store to another after visiting three different ones with them not being able to help and them being so rude I came here and finally got some great customer service by far the best one I’ve had in a while and I was able to get help with what I needed it was a relief to get the help I needed and being able to leave happy and satisfied I really appreciate the help and kindness I got today I will not go anywhere but here from now on wonderful and the best customer service went above and beyond
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July 2023 by Rochelle Wilson
I called customer service to turn on my new phone from Best Buy and they switched everything over waving the fee. The next day my phone was off and it showed that I had a balance due of $25 so I went to Metro. The young man working called customer service and got the fee removed and I was back in business.
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May 2023 by Emily Jacobsen
Got a new phone and they helped me transfer my data :)
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April 2023 by Mark Ostenberg
I come all the way from Concord to Martinez because they are the only store that takes care of there customers. Thanks guys ?
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April 2023 by David Milholland
Love you guys that's for all the help shout out to Moe and the rest of the staff
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March 2023 by David Mckeown
Very nice staff and they really help you and take care of you. Will be back soon for sure ?
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March 2023 by Marshall Murray
Best service experience I've gotten at a metro store.
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February 2023 by Linda Simmons
Great service. Will be back soon
