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February 2024 by Nancy Turner
The best UPS store!!! Been going here for 2 years and they are the best team; friendly, fast and makes it so easy to return things and ship things. A+++++++
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February 2024 by Julie Ridgeway
I have used this office frequently and I am ALWAYS treated incredibly politely and cheerfully. All employees are capable and efficient.
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February 2024 by MustangChris30
Incredible customer service at this location. Staff are fast, friendly and efficient. This is the best UPS store location I have ever been to.
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January 2024 by Sayed Hassan Hussaini
Great customer service!
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October 2023 by Lily Clayman
This is the most random review but this is the best UPS store ever. The people are always SO nice and do their best to make it the most efficient trip to UPS ever. It’s not even the closest UPS to me but i always come here.
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August 2023 by Michele Perner-Blum
Just a huge shout out to Dinesh and Amanda the owners if this UPS Store. I am always impressed by how great their customer service is. These owners go out if their way to explain things and are always updating you as a customer and changes to postage and fees. They are so professional and I would not go anywhere else or to another location. They have gone out of their way to print things for me and help me with documents. The best service in Contra Costa County. Please support this store.
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June 2023 by Victoria R.
I went to this UPS to get something notarized after months of being told by my closer UPS their notary would be in later in the week and than having them "call out sick". When we called the Virginia Hills UPS their employee was super pleasant on the phone and told us we can come in any time for notary. Amanda and Dinesh helped us and were super pleasant and made the whole process a breeze. I'm saving time and just driving to this UPS moving forward.
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June 2023 by Charla S.
What can I say except this UPS store rocks ! Not only are they helpful and knowledgeable but are amazing people as well. Had them help me with so many different signs, Flyers, cards everything you can think of to start my business and everything turned out great. Everything done in a timely fashion and turned out so nice. Dinesh and Amanda keep doing what you're doing !I'll be back in I'm sure for a few more things. Thanks again for all your hard work.
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April 2023 by Teresa B.
We had about a dozen docs to be notarized, witnessed. Dinesh is always so accommodating and professional! Great, helpful staff!
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February 2023 by Ed M.
When ever I use the UPS Store they have been very helpful. Even when I made a 3 day delivery selection and my son said it will come 1 day too late they (Nidhan spelling*) was so helpful and got it up to 2 day. Thanks for the help and care from this store. Ed
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December 2022 by Katie N.
The customer service is always super friendly and helpful! I love that I can go in there with my little one and know that I never have to wait long periods of time, they are organized, attentive, and speedy! Makes running errands with a baby relieving to know it will be a quick trip and friendly! The signs they make are fantastic too. After having my baby my mother in-law was assisted with great care to achieve the surprise sign to welcome us home with! Can't rave enough about this business. Deserves 10 stars!
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November 2022 by Ruthie N.
Amanda and her team are responsive, courteous and professional. This is contrary to the remarks I read in the store in Palos Verde near lunardi's. While ups failed to deliver a package as promised, Amanda was right on it and demonstrated excellent follow up for claim reimbursementWill continue to use this store and hope others do as well.
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October 2022 by Corliss Corazza
A wonderful experience. These folks are friendly, knowledgable and efficient. I will always use this store.
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September 2022 by lisa
Love Dinesh and Amanda ! So sweet and everything they do is top notch !
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August 2022 by Eckert B.
Extremely Rude and not Helpful. Go to another UPS store or Express Carrier. I Took a laptop in to be shipped and needed help with packing, clerk was rude. Paid $10 to have it packed but said I want to watch it being sealed up as it was valuable. Once I paid for packing she said she couldn't do it then and would do it later. All along there were only two others who were together being helped by the manager. I restated that I wanted to see it sealed and she was rude again, stating that they were professional packers. Which had nothing to do with why I wanted to see it sealed. The Manager/owner was watching and instead coming over and being helpful was more rude. I Left with the refund and my package. Will not go back, and would not recommend to anyone. Would expect more from a local business who services the local neighborhood, business and community. Extremely disappointing.
