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May 2023 by Gj C.
I have been going to this Martinez pharmacy for months now. I really have encountered such unhappy and rude workers. No pleasantries or acknowledgements. They seem to be rushed and too busy all of the time! When you are ill and have to deal with rudeness, I'd rather go to elsewhere.
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May 2023 by P E.
All of the employees I encountered at this pharmacy were either unprofessional or rude. I will not use them ever again.
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February 2023 by Cat Lady X.
My boyfriend went in with 2 friends and was stopped by the checkout clerk because the alarm went off when they were walking into the store. When they asked why they were stopped, he proceeded to tell them that they were in the store a month earlier. And his point? This white checkout clerk was insinuating that my brown boyfriend and his brown friends were stealing when they walked INTO the store. It was preposterous. When they asked to talk to a manager the clerk then began to yell at them. They were profiled and then made to feel as if they were at fault! . Ridiculous.
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July 2022 by Chris C.
This place is wonderful. The staff is very helpful and always professional. They have everything you need for your home, and a good go-to if you run out of something suddenly. I come here maybe once a week, and I have no complaints at all. Keep up the great work and thank you to all of the employees for being absolutely wonderful!
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June 2022 by R R.
I called the store and transferred to pharmacy. The pharmaceutical girl couldn't answer my question so she put me on hold forever... now every time I call the store after hold with the pharmacy for a long time... all the call goes to is the pharmacy but it's not getting any answer. it's 8:00 they close at 9:00
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January 2022 by Kelly M.
Without a doubt this is the worst Pharmacy there is. The staff are so lazy and ignore all the calls coming in. They are rude in away I've never seen. If they are under staffed and over worked then the manager should be fired. I will never ever use this pharmacy again nor should anyone else.
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January 2022 by Chey H.
This is solely because I saw associates take a whole box of covid at home test off the floor and then state that they only had two left? How could that be? Employees shouldn't be able to dictate how much is available like that. Also, seems like the cashier with the Disneyland mask was making up limits as to how many people could buy. Someone told me they were able to purchase two in one transaction, but the cashier at this location was adamant that it was one per person. Just didn't sit right with me.
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May 2021 by Jasper R.
The brunette female clerk working weekday mornings is rude and unprofessional. I bought two items that were on sale and did not receive the sale price. She argued with me that it was because I did not put my phone number into the self-serve checkout. I told her that I wasn't given that option and she continued to argue with me. I ended up just leaving without getting the discount I should have. I won't be returning to this particular Rite Aid again.
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December 2020 by Karla K.
Habitually late arrival of pharmacy staff. 9:09 AM no one is here! Supposed to open at 9:00 AM
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November 2020 by Cindy K.
This is the worst Pharmacy that I have ever experienced. The Manager "Bunny" is a disgrace as a pharmacist ! Lied to me about status of my medication. Said Walmart hadn't released RX. Then said they had to call the Dr. to confirm Rx. Then said they had to order. Then 3 days later when I went to pick up 2 prescriptions, both were generic and I paid more than double the usual price, for real med, not generic ! There is a difference, really. AND The Pharmacist is supposed to ask you if want generic 1), and one medication was not the medication that was actually ordered. Dr. ordered Oxycodone and I got Oxycontin ER generic ! 2) I was way over charged on my prescriptions ! Really, more than twice what I usually pay ! Had to wait 3 days for RX's 4) and all working there were unfriendly, but the Manager was really nasty ! 5). Shame, Shame. Mgr needs to be reported to the State board. I am a retired RN, after 3 back surgeries, and I have to say this is the worse Pharmacy I've ever seen in my 66 yrs !! DON'T USE THIS PHARMACY !!!
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June 2020 by Christine D.
Don't count on the pharmacy! Twice they accepted a prescription and twice they have waited all day to inform me they don't carry it. Both times I'm left scrambling to Pleasanton at the last minute. I wish they wouldn't do this. I wish they'd check STOCK when they get the order and simply let me know they don't have it...
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March 2020 by Steve M.
Time to remove your collective heads from your asses and hire a pharmaceuticals ONLY delivery driver.... a young high school female Alhambra honor student senior. (No opioids qualify) A surcharge of $5 applies per delivery. WAKE UP AND SMELL THE COFFEE !!!
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December 2019 by Rebecca R.
The staff and manager are great at this store! Very personable, friendly, and helpful. I spent several hours and several hundred dollars here last week. They have a very good product selection and comfortable shopping environment. I recommend this store to anyone that enjoys a pleasant shopping experience! Thank you! I intend to shop here more frequently.
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December 2018 by Cathy M.
Called 3 times phone broken? maybe
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December 2018 by Hal D.
This review is for the pharmacy. This is the third time this is happened where the lazy weekend pharmacist has decided what he will and will not do regarding the prescription. He arbitrarily decided to only partially fill the script with no reason why he would not completely fill it. He needs to be counseled and then fired for not doing his job