Tri Counties Bank, established in 1975 and based in Chico, California, offers a variety of personal, small business, and commercial banking solutions. Customers appreciate the friendly and helpful service, especially noting the outstanding support from staff members. One customer praised a team member for going above and beyond to assist after hours. However, there are concerns about the reliability of the ATM at the Marysville location, which is often out of service and not accessible after hours or on weekends. Overall, many customers have enjoyed their long-term experience with the bank and commend its customer service.
Stephanie is amazing she stayed at after hours just to assist me And was so helpful. had an amazing attitude. Stephanie deserves a raise.
October 2023
The ATM at the Marysville location is down most of the time. With it not being open after 5pm or on weekends, it makes it very difficult. Definitely changing banks.
November 2022
Fantastic customer service. Recognize me when I walk in the door.
