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March 2024 by Jennifer Landrum
Horrible service can’t even get a real person on the phone and when you tell the stupid robot your shipping are tracking code it says I can’t get that. Can you say that again it’s retarded they’re retarded. No good Customer Service . No good no good never come here horrible horrible people. .?
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March 2024 by 530mustang_ Bryanneal
They never pay attention to the right shipping address or thye always put it in the wrong mailbox
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December 2023 by vitaliy pirch
Bad customer service
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December 2023 by Peter
Failed to call back. Delivery driver keeps going to wrong place.
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October 2023 by Krystle Pratte
Wouldn’t help me change my package address list money so terrible service
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August 2023 by Jodie Hallowes
As of 7/18/23, this location does not do QR code shipping (weird). The customer service person at the front counter was very helpful and apologetic.
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June 2023 by Donald M.
Two times in a row I was told delivery by 7 and first time it was after 9 and now I am waiting again and it's after 10 I would really be pissed off if it was something that needed to be signed for and I was forced to sit around and wait.
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June 2023 by Just Another CUBER!!
Most useless phone center available I used ups 3 times literally every time has been delayed or lost. If I could give 0 stars I would
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March 2023 by cheryl daniel
Well you can't drop off pkg. From Amazon there I learned today.
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March 2023 by Joel Garcia
When it was open, the costumer service was very helpful and professional. The only thing that I didn't like is that on the internet it said it was open at 8am. But when you drive from district 10 to where the station is, that's when you see a sign that says open at 2pm. I'm handicapped and it's hard for me to drive that far and then having to do it twice was not good. So they need to change their information on the internet and also tell her customers that they open at 2:00 not at 8:00 because even their own customers were saying they open at 8:00 and to go pick up the package that everything was set up. There was one person there which was the manager supposedly and she would not give me my package and told me I had to come back at 2:00 even though I told her I was handicapped and I had a hard time driving back and forth and I came from district 10 which is kind of far from where their station is that other than that everything was great. After the open, the person behind the counter was great, very professional and very courteous. Thank you.
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March 2023 by ken lee lyly
This store hour very inconvenient for working people. They only open inside counter from 2 pm to 6 pm. And a few times that I go in no clerk inside have wait like almost 10 minutes.
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January 2023 by Tee Bee
I’ve experienced the worst case of discrimination at this particular ups location from the front desk worker Lottie. She refused to provide my package after showing her multiple verifications. I talked to upper management and they refused to look into the complaint and sided with employee. People of color please avoid this location at all cost!
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January 2023 by caiden armstrong
Worst service I’ve ever gotten! Supervisor is extremely disrespectful and rude. Will never use UPS again!
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October 2022 by Yoda
DO NOT GO THERE FOR ANY REASON. The rudest people/ customer service you will ever experience in your life. From top to bottom they deserve -200 ?
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October 2022 by Ricky Corleone
The worst people you will ever come across in your entire life.Update: reply to your reply: I would never ever do any business with UPS for the rest of my life. You guys have no idea how horrible you are as a whole.
