Metro by T-Mobile is a business that provides helpful service and good prices for devices and tablets. Customers appreciate the staff's effort to assist with problems quickly and efficiently. Jasmin, in particular, is highlighted for her friendly and fast help with phones and tablets, making customers feel valued and ensuring their issues are resolved. Many return to ask for her assistance, trusting her expertise. However, some customers have experienced confusion and dissatisfaction, especially regarding charges and billing. One customer mentioned paying nearly 250 dollars after being told they would receive free tablets, with unclear charges beyond the internet monthly fee. They also noted issues with receiving receipts and discrepancies in billing. Despite these concerns, the overall impression is that the staff, especially Jasmin, offers good support and service, making the business a convenient place for device help and purchasing.
Good service, they always try to help me with all the problems I have with my devices and offer me all the specials that Metro has, I will return for a tablet.
February 2024
I like the help Jasmin provided with my phone and my tablet great prices, she's always fast at helping me with my problems I'm always looking for her to help me.
August 2023
So I had a bad experience yesterday but today I went back and “Jasmin” was able to help me out with my phone line and tablet . As soon as I entered she greeted me. I ended up adding another tablet to my account and she was so nice and fix the problem I had. If you need help come and ask for Jasmin.
