Metro by T-Mobile is a business that provides helpful service and good prices for devices and tablets. Customers appreciate the staff's effort to assist with problems quickly and efficiently. Jasmin, in particular, is highlighted for her friendly and fast help with phones and tablets, making customers feel valued and ensuring their issues are resolved. Many return to ask for her assistance, trusting her expertise. However, some customers have experienced confusion and dissatisfaction, especially regarding charges and billing. One customer mentioned paying nearly 250 dollars after being told they would receive free tablets, with unclear charges beyond the internet monthly fee. They also noted issues with receiving receipts and discrepancies in billing. Despite these concerns, the overall impression is that the staff, especially Jasmin, offers good support and service, making the business a convenient place for device help and purchasing.
Very patient workers ! Needed a new phone they hooked me up with free headphones, screen protector, & case !
February 2025
I love this store. It’s nearby and they’re helpful. They get packed sometimes but I always go here
February 2025
If you live in Maywood! This is the store to go and purchase a phone. Super sweet and amazing manager, that helps the community with a brand new phone.