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March 2024 by Mary Jane
Tried asking for help finding a specific item, pharmacists laughed at me, gave me an aisle number then refused to help me find it even after 30 minutes of pacing the same aisle. I never found what I was looking for.
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January 2024 by Mason Perry
Great store.
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January 2024 by M ODonnell
I use to send all my prescriptions here and my sons medications because we go to open door down the street but I will never come back again due to the a new person they hired.
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December 2023 by Craig Hickcox
Typical CVS, well stocked and friendly helpful employees.
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December 2023 by Steve Bruhn
This place is a hot mess, everything about them sucks, no need for a redundant post just read some of the other reviews. I wouldn't give them any stars if I could.
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December 2023 by Darrell Baker
The help was very helpful and friendly, the folks there even help me with questions about how to fix my x-mas lights. The holiday section is wonderful.
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October 2023 by Eric Hall
I’m tired of going in to pick up my medicine, only to be told it’s not ready when it should be and I have to come back tomorrow. This is happened more than 10 times. We shouldn’t have to make two trips to pick up 1 prescription. This is ridiculous. The only reason you get 2 stars is that you are the only place that can fill this script….for now.
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October 2023 by Linda Campbell
I sent a refill in on a Monday via the app. I had not received a text that it was ready, so on Friday, I called to get the status. They answered and put me on hold ("a couple people ahead"). I was on hold for 28!!! minutes before I gave up and hung up. That is absurd - even with customers in the store, they shouldn't leave people on hold for 28+ minutes.I drove down, a half hour, and was told they were ten days out filling scripts. Way too long. I went over to Rite-Aid and it was filled within a couple hours.This is not a one-off. A couple months ago, my Mom had one take ten days also. My husband went in a week ago to see if they carried a med our dog needed (vet was out) and he said the whole pharmacy area was filled with angry people saying the same thing.Go elsewhere.
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August 2023 by Miranda Garcia
Go elsewhere fast. It’s a mess always. Hours are never consistent. The workers seem unhappy and not willing to want to help. Few do care, I appreciate them, but this pharmacy has only cause me more stress. Please save your sanity & time. Hope it gets better.
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August 2023 by Carlam 666
I purchased some glucose test strips and when I got home noticed that they would be expired in less than a week after purchase. Brought them back for a refund (which I got) the next day. ALWAYS check the expiration date of glucose test strips before purchase!
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August 2023 by Danessa Secor
Meds sent over yesterday. Went in at 3:30 (next day)to pick up and was told it would be ready at 5. Go in at 5:40 and still not ready. Asked when they would be ready and they said “I don’t know, but we close in an hour.” Mind you, these medications are needed post surgery and we live quite a long ways away. How are these meds not filled when sent a day prior? And to act like it’s not a big deal after coming in twice, is terrible customer service. Avoid this pharmacy at all costs.
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August 2023 by Rafaela Ford
Never once have they picked up the phone when I’ve called, and when I go in person there’s usually not even a worker in sight! Not even behind the front desk! When hours are real busy there’s literally one front desk worker for tons of people.
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August 2023 by Steve Paine
Called at 1:05 for Paxlovid forCivid- Disconnected twice- on hold 25 minutes- I must drive 40 minutes to pick up prescription with no ability to verify! Yesterday I arrived at drive thru at 12:30 and was told to return at4:30! Pharmacy is buried and understaffed- Sad to see this decline in a once responsive and caring pharmacy operation!
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August 2023 by Kyle A.
The McKinleyville CVS is a nice store with a decent selection of your typical drug store items. The pharmacy is horrible though! For pharmacy needs I highly recommend Redwood Pharmacy in McKinleyville. But for everything else CVS is nice. I would add this store doesn't have much if any at all as far as yard and garden items, unlike RiteAid just up the road
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July 2023 by Rachel
I come to this CVS for the pharmacy and little household products like sanitizer or sun block. The staff sometimes are skulking about with no urgency to deal with cashiering so I always use the self checkout. The pharmacy has been very disappointing as they have remained short staffed with unrealistic hours for many months, and sometimes the female pharmacy manager is very rude to both staff and customers if you ask questions about the hours. Otherwise, I have never had an issue with picking up my actual prescription besides the occasional line.