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January 2024 by Naate King
Great staff and nicely stocked store. If you need a friendly place go to Ace!They have a handyman service....good if you want a handyman. If you need a licensed plumber or contractor however don't hire a handyman hire a pro in that field!
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November 2023 by Kim H
Friendly staff but limited selection and high prices.
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June 2023 by Paul C.
First of all the cashier was very frustrated with us for wanting to order brick, and no one knew what it was called. Second, none come out to help us, or take the loading slip.
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December 2022 by Danny Marsh
They always have what I need. Best place in Humboldt
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July 2022 by Frank Pratt
Well stocked customer service good. But did not have what they advertised as having on their internet site as in weed wackers only one gas eater
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April 2022 by Marcus R.
I came in today with a screw hoping to have somebody help me match it up. The first guy I spoke to said he had no idea and threw his hands up. He didn't even look at the screw. I waited in line and asked Shari at the register. She seems to not want to help either. I asked if she would have someone come to the aisle to help. She said she would. Nobody showed! I have never been treated as poorly as this location treated me today. The employees I addressed didn't seem to wanna help at all. Then as I was leaving, Marc saved the day. He was totally willing to help and knowledge. Unfortunately my product was unavailable but he showed all the willingness I would have hoped for. Kudos to him!
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December 2021 by ryder w
Most of the employees are very friendly, unfortunately they don't know alot about the business. This is something you don't want to do wrong .
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November 2021 by Leanne Wallace
Very helpful sales associates. Found everything I needed. I would recommend the store for everyone.
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October 2021 by Billy-Gene Sharp
Customer service is great. They have a great selection of things and seem to be ever expanding. Rentals cover just about everything you can think of, and a bounce house castles. They are the helpful home and garden store with a great return policy, which is easiest with a receipt. They can also look up purchases using your rewards.
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September 2021 by Jim Lubin
Couldn't be more helpful or friendly. Good stock and prices, convenient location. Quick lock re-keying made project go smoothly. Thanks!
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September 2021 by Oren Nahshon
Spacious with good inventory, reasonably priced.
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September 2021 by Holly Berry
Lots of new employees.
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August 2021 by Sean Walsh
The Service was Great and the Store looked really nice for going their for the first time !!!!
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July 2021 by Melissa L.
I rarely post reviews but wanted to share a positive experience especially since I noticed the store only has 3 stars.I bought some patio furniture on sale a month ago and my order was cancelled due to item not being in stock. Someone at ace called and said it wasn't in stock and they would order it for me when it was available. I waited a month for the item to be ordered and it wasn't and now it wasn't on sale. I called back and they said they would order it for me and give me the sale price. I am very happy with the outcome and that they acknowledged the error and fixed it. The staff was very kind and professional. Good customer service is hard to come by, but these folks have it! Thanks Mckinleyville Ace!
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May 2021 by Grondo Grondalski
Great hardware store. Usually have what I need. They have enough very knowledgeable staff to assist you.
