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“Pharmacist Kylie and employee Casey are absolutely the best two people I have ever had the privilege to work with. They are professional, knowledgeable and show empathy. They work extremely hard, going the extra mile, to be sure my medication is filled, and showing me kindness and empathy.They are a definite asset to Rite Aid Pharmacy.”
“We recently moved to McKinleyville and transferred our prescriptions to the local pharmacy. My prescription was ready for pickup within the hour, which was great. However, there was an issue processing my insurance due to a problem with the coordination of benefits. Since I was in a hurry to pick up my wife, I decided to pay out of pocket and sort it out later.
Later that day, I returned to request an itemized receipt so I could file the claim myself. That’s when I met Reems, one of the pharmacy technicians. She was incredibly kind, patient, and genuinely listened to my concerns. She went above and beyond by calling another pharmacy to figure out how to properly process the coordination of benefits. Her helpfulness and professionalism really stood out.
Thanks to Reems’ effort, everything was resolved smoothly—I got the refund for the amount I had paid, and I left with a smile on my face. It’s rare to experience such attentive customer service, and I truly appreciated it.”
“Store associate Tiffany is great! She has a kind smile and is always helpful. She shows me where to find things or gets them for me. I can't see very well. She is genuinely caring and really listens to customers. 5 stars for Tiffany!!!”
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“The staff at Redwood Pharmacy went above and beyond to get my family in for vaccinations . Friendly, helpful, and kind employees and a clean welcoming environment. Five stars!! (Love the drive through to pick up prescriptions too)”