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October 2023 by E. Chichester
What a lovely space! Judy was a delight - warm, kind and welcoming. She had a beautiful selection of jewelry, including some great vintage pieces, and no pressure to buy. Highly recommended!
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May 2023 by Kayla S.
Came here to window shop and ended up looking at bands to go with my engagement ring. The ladies here brought out about 7 different rings for me to try on. I found one that I loved but was unsure about us making the impulse buy. They suggested I take pictures, told me no pressure, and to come back anytime if we were ready to buy it. I was back about an hour later :) and she told me they had saved all the rings I was trying on on a separate ring holder for me to see again when I came back. So sweet. They really gave me the attentive yet patient care that every jewelry store should have but is hard to come by. So very happy with the customer service and my new ring.
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May 2023 by Amelia Emerson
Went and bought a small gift today will visiting Mendocino. Staff was very friendly and knowledgeable!
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March 2023 by Abbey Bosar
Lovely shop and wonderful ladies to help you out and answer any questions you may have. Thank you for all your help!
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March 2023 by Christine Tringali
I really do not want to leave this review, as this was one of my favorite jewelry shops in California, but since I have been left hanging, I feel I have no choice. I came in on January 30th to get myself something nice, and found a gorgeous ring that was on sale. After trying it on, and falling in love with it, I was still undecided, but the woman working there told me that I could put it on layaway. I was still a bit unsure, but she told me that, “If you change your mind, you can always come back or call us.”, so I went ahead and put $400 down. I had been doing quite well with sales as an artist, and assumed I would have the remainder paid off in a month. Well, the storms came, and three of my shows got cancelled, costing me quite a bit of income. Then my cat went blind overnight, and I had to spend over $400 to get her bloodwork, special kidney food, blood pressure meds, and home IV treatments. I called the shop to explain what happened, and that I would not be able to get the ring. I told her that I was told that if I changed my mind, that I could just call back to get a refund. The woman who I spoke with told me that they don’t do refunds, and was asking who told me that, so I told her it was a woman with dark shorter hair and glasses. The woman on the phone told me, “I’ll need to investigate this.”, so I said alright, expecting a call back within a couple days, but have not heard one word back. I’m assuming my $400 is just going to be kept, which is really disappointing. I want this matter resolved, because there’s no excuse for waiting two weeks to contact me back with an update.
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December 2022 by Erin Jefferson
I have visited this store several times over the years. Consistently unique, high quality items and absolutely great customer service. Going here is one of the highlights of any trip up the coast for me!
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October 2022 by N N
Very welcoming owner. She does not push to buy and entertains all the requests. Pretty good selection.
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July 2022 by Hilary Utecht- Miller
We are looking for one more sales associate at Mendocino Gems Must be professional , articulate and willing to be flexible . Previous sales experience would be a plus . Call or better yet come down with a resume $ 18.00 to start /part time 10483 Lansing St Mendocino 707 937 0299
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May 2022 by Heather Hettinger
Very welcoming atmosphere with zero pressure to make a purchase. The ladies that helped us were phenomenal, and seemed genuinely interested in us and our story. I failed to retain their names, but if they read this I want them to personally know how great they were, and because of that I'll be a returning customer for sure!!! Thank you for hospitality! :)
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February 2022 by Sara
Judy created my engagement ring and wedding band in 2014. Since then, my husband and I have been back several times. Mendocino Gems offers a well curated selection of beautiful pieces that keep us coming back. It’s obvious the care that Judy puts into her business. Thank you for always taking care of us, Judy! I hope you never retire haha!
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November 2021 by Jaimi Parsons
Beautiful choices. Very fair prices. I designed my own piece, made by the owner. She did a beautiful, lovely 25th anniversary piece for my husband. He wears it proudly. I highly recommend this gem and jewelry store for all your significant events in life.
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June 2021 by Ben W.
The staff were very friendly and engaging even when they probably thought we were just browsing. We appreciated the warm conversation and the fact they were never pushy. They helped explain everything about each ring, they actually knew about the diamonds and who made the rings. They even gave us a discount, which was nice. I would recommend this place to anyone here on a romantic gateway who may be thinking of popping the question. What a great place!
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May 2021 by Marisa McConnell
Checked out a few jewelry stores in the area and was by far the most impressed with this spot’s collection and customer service!
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December 2020 by Kristi A.
Such a great place!! Love it here!! People are nice. The town is so fun! Love it! The best crystal I ever bought from here.
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October 2020 by Kimberly La Mar-Damiani
My husband bought a 10 year anniversary ring for me at Mendocino Gems. It's so incredibly beautiful and delicate.