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March 2023 by Paydin Derrick
Group of real “smart” individuals here working in this bank
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September 2022 by julie laumann
Great customer service
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November 2021 by Liz Cramp
This bank cannot even answer their phone calls. I've called twice now.They put you on a silent hold for about 40 minutes then they hang up.
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July 2021 by Jennifer J.
Angie in customer service is the absolute worst person to deal with. She is beyond rude. The fact that they kept telling my 88 year old grandma to go into a branch when she had just left and was told to call her. The customer service at this bank is beyond a joke.
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March 2021 by Vickie C.
I love this bank. All the tellers are great. The financial services Louise Pena-Cornet is awesome. She helps me with everything!!!
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January 2021 by Cathy Quinn
Easy convenient never appt of people
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May 2020 by Gary B.
One crappy bank. Canceled my card after 4 years and they don't know why? Now I'm having a hard time getting my savings out of this bank. Never again!!!
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April 2020 by Eddy Jelenich
Good service?Friendly employees??
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January 2020 by Davey Lopes
Great bank & Friendly & helpful staff!!!
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March 2019 by matt campbell
I was a member of Union Bank for over 12 years. They handled both our business and personal accounts. I hated their service and finally switched to BBVA. Best decision ever! Holly and her entire team are so kind, helpful and professional. I have never experienced the level of courteousness they extend at any other banking institution. Thank you all! Mad Matts Garage
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January 2019 by Anthony stephens
Awful bank they act like there some crime to draw and cash big checks..straight up haters
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November 2018 by Loxë Val
Very friendly staff. Very welcoming atmosphere when you walk in. This is a bank that you actually get acknowledged.
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December 2017 by Lori Fuehrer
Horrible service. Always tell me to go to my home bank. WHYYYYY????? YOUR SIGN SAYS BBVA. SO THERE FOR WHY YOU OPEN. STAFF ARE ALWAYS RUDE.
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October 2017 by Glenda W.
Most all of the bank staff are very friendly and nice...but that isn't the problem. I have checking and savings...heres just one of the many problems with this bank...they are charging me to withdrawal my own money from my saving. I've inquired many times do change to a different account that doesn't charge and mind you I didn't realize that I was being charged for sometime. I'm told one thing then it's another. I've been at this location through ALL it's name and bank changes. I am looking into other institutions at this point. like I said there are many ISSUES. My mom past, I have her death cert. They won't close my mom's account...what little money that was left is getting ate up by account fees. BBVA COMPASS DOES NOT GIVE A S*** ABOUT THEIR CUSTOMERS.
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June 2017 by Sandra L.
Only 1 personal banker avilable on a MONDAY! Really horrible customer service i was going to open a new account here but went to wells Fargo instead! Need more ppl
