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March 2024 by Justin P.
Said it was open online, but went in person and it was closed. Maybe needs to hire another employee or two. I saw a couple other people that wanted to go in that were also confused.
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February 2024 by David Flores
Staff is always friendly, very knowledgeable, polite, and helpful. Excellent customer service. Super
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January 2024 by Carlos Flores
Lady had an attitude for no reason.
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January 2024 by Rita Orona
Came to return a game for my son and did have to wait in line but it was a short wait .They assisted me !Definitely recommend this place
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November 2023 by Francisco Chavez
Horrible experience every time. I recommend Lake Elsinore's Gamestop
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November 2023 by Brayan Mendoza
GameStop has a rewards point system as well as a membership that goes for $25 a year. This gives you back $5 each month which you could use towards a purchase. Whether you get a single pack of Pokemon cards with that credit, or just use it as a $5 discount towards anything else. I got a little keychain that was $6, and only ended up paying $1, using my monthly credit.
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November 2023 by Brandon V.
Never answer phone calls I have called multiple times and no answer. It's very frustrating when I have to come into the store just to ask a question.
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October 2023 by Cal S
I like having a physical disc ( game)... In my hand vice digital.
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October 2023 by ruben magana
Plenty of games and accessories but not any collectibles from Star Wars and others, most Gamestops have a variety but not this one today
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September 2023 by Justine Walls
Overall decent experience and I think we got our stuff for a good price. The girl that helped us was really cool. However gamestops return policy on accessories that are still new is pretty outrageous. I was going to buy some used games there for nostalgia sake, however that will no longer ever happen again. Makes me really wish they had gone bankrupt.
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September 2023 by tay walker
These people never answer the phone it's very annoying I hope management clears this issue up asap or I will keep leaving bad reviews ??
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September 2023 by Kakarot Saiyan
Good place, service was pretty good too
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July 2023 by Ana Felix
Very friendly staff and they also speak Spanish.
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June 2023 by Aaron H.
Customer service has gone way down at this store ever since one of the best Managers there was Ricardo left. I've had a few issues with my pre orders being sold even though it's not past the 48hr hold. So because of that I've had to pre order games at other stores to be safe. Next problem I've had is that not all the time will I be able to go into the store so when I try calling no answer, and I know the door traffic isn't there it's just the staff not wanting to do their job of answering and simply saying " I am currently with a customer , can I put you on a brief hold " I think this place has a lot of work to do on customer service because the people they hire are always in a bad mood or just kids that don't have manners.
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May 2023 by Rielly
Had some girl tell me she won't accept my return even though it was unopened and I had receipt within days of purchase because I did not have the original card and ID. Wouldn't even give me store credit and told me to just go somewhere else. Rudest person I've ever met in customer service. Will never go to this gamestop again!