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February 2024 by Tammera Ates
I went in to pick up 1 item quickly and came out with 3 items! The associate was very friendly and helpful.
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January 2024 by Kathryn Karch
I have my prescriptions at Riteaid on Newport rd/ menifee rdI have had several times days in a row where there phones are supposedly not working .If you ask they just say” oh we are having trouble with the phones right now .How do you find out if your prescription is ready or not . How do I call for refill ?I can’t and this goes on a lot .I guess we are suppose to go down to order a drug or see if our meds are ready .Very unprofessional . This has been going on and off for months
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January 2024 by Merel M.
Maike from the Pharmacy went out of her way to help me out with my prescription pick up. She was super friendly, understanding and just listened to everything I had to say. She's such a patient person with such awesome customer service! Thank you once again Maike for everything!
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January 2024 by Kathryn K.
Riteaid's in Newport rd and menifee rd. can barely call them . the phones just keep ringing . and for days at a time . how are you suppose to get things filled or ask questions ? they are impossible go to different pharmacy . save yourself the trouble
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December 2023 by Jae O
This pharmacy has the worst customer service I have ever experienced. At 9 am my husband went to pick up a prescription for me that sent out the night before by a provider. They weren’t ready so we were told we had to wait. At 2 pm I had to call them to check the status. Some receptionist says “they’re still working on it because the pharmacist just got back from lunch”. No timeline given, understanding, or consideration for the appalling wait time and lack of tact. We went there as soon as they opened and they couldn’t fill one prescription in 5 hrs. Find a different pharmacy. As someone that lives within a 2 mile radius of this pharmacy I will gladly drive to another 5-10 miles away just to not deal with these people.Make a note that almost all the one star reviews for this rite aid center around the pharmacy and despite the owner replying saying you can reach out to customer service to address these issues you’re having with the pharmacy clearly ABSOLUTELY NOTHING has been done.
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November 2023 by Julie Wilkins
This store is always clean and stocked, I don't have to walk around carts or boxes either. The staff have always been very friendly and helpful.
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November 2023 by Michelle Calderon-Navarro
Rite Aid is my favorite store. James is always so helpful and always courteous when checking out. He goes above and beyond and is always willing to assist in every way possible regarding coupons, rewards and weekly deals.
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November 2023 by Hi-Lo Robinson
This store is the best! The employees are nice and always helpful.I trust their pharmacy and have always had quick service and helpful advicePlease don't close this location!!!!!! It's a staple of our community!
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October 2023 by Elizabeth “Izzy” Jones
At least every other month (consecutive months when I'm unlucky) the pharmacy messes up on one of my prescriptions, and it's always the one that I rely on most to function. They never call me to say they messed up, either; I only find out because I call, even though they have my number for this EXCACT reason. Then, when I call and find out that they messed up again, I have to call my doctor to explain what happened and fix the problem. They don't even fix the problem themselves. They're completely unreliable and a monthly source of stress, but I have no alternatives because, as an individual who is both autistic and has ADHD, I don't have the mental energy to find a new pharmacy.
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September 2023 by Daija Anderson
Love this rite aid, everything is always in stock. One of the most organized rite aids I’ve been to. Gina is always so helpful and patient with my questions.
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September 2023 by ashley milot
Gina was very helpful and patient with all my questions. Ice cream is always tasty and service is always top tier. Best rite aid in the area!
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September 2023 by DAVID BRATTY
Pharmacy is extremely inefficient. Picking up a prescription at the drive-thru window should not take 30+ minutes.
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September 2023 by Jena Wark
We went there for Child’s bubble gum Ibuprofen and a scoop of chocolate ice cream but they were SOLD OUT of both!!! Their ice cream counter was nearly empty and they said they weren’t getting more til the next day!! They obviously don’t care about their customers and I’m never returning.
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July 2023 by Will Greer
It’s is the WORST pharmacy I’ve ever been into. Horrible attitudes and service, judgmental employees and absolutely no help at all. If I could rate them zero stars I definitely would.
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July 2023 by Kim Hunter
None caring robots in the pharmacy one star is highly generous.
