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November 2023 by Kathy O.
Very disappointed. Took sons car in and because I didn't completely state everything , as a mother would think is wrong or my son, the diagnostic fee wasn't applied. It was their fault they didn't completely check other areas of possibilities. They overpriced the job without applying the second diagnostic which was just bad costumer service. It cost time having to bring the car back and then a third time because the belt wasn't tightened and made a loud shrill sound. I felt like a number and no real concern for satisfaction. That's sad business.
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November 2023 by Erin D
This is the only mechanic I trust to check my cars. Mike is extremely helpful, never over charges, and can always get me in quickly.
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October 2023 by Erin
This is the only mechanic I trust to check my cars. Mike is extremely helpful, never over charges, and can always get me in quickly.
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September 2023 by alyssa mylles
I have been using Sides for many years and many cars. Always fair and often above and beyond.Services: Air & cabin filter replacement
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July 2023 by Turney Turney
They did a change if transmission fluid and filter change for us. We dropped it off at 8:30am, and it wasn't finished until 5:30pm. Still, I would have given them 5 stars, but when they were done, they parked our car in the parking lot with all the windows wide open and the car unlocked. I was upset because we have a backup camera monitor, dashcam, and tools in the vehicle. Anyone walking by could have helped themselves to whatever they wanted.
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July 2023 by Melba Olson
I had an emergency. .My car needed an alternator. They told me my car would be ready at noon. Right on time. Thank you for being there.
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June 2023 by Smelling the Roses
They did a change if transmission fluid and filter change for us. We dropped it off at 8:30am, and it wasn't finished until 5:30pm. Still, I would have given them 5 stars, but when they were done, they parked our car in the parking lot with all the windows wide open and the car unlocked. I was upset because we have a backup camera monitor, dashcam, and tools in the vehicle. Anyone walking by could have helped themselves to whatever they wanted.
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June 2023 by E W
Such great service! I’ll be back with any car needs you don’t find an honest mechanic very often.Service: Auto engine diagnostic
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April 2023 by Jesse Grimes
Felt a vibration when driving, took my Ranger to Sides to figure out what was causing it, they le. they were very quickt me know that it was a bad tire. The service was great, it was quick, and I will definitely be coming back!Service: Tires
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February 2023 by Krysta D.
So disappointed with how our experience at Sides changed. We've been taking both our cars here for the last year because we had heard good things about this family owned business. Mike had even recognized my husband's Military Service with a small discount. However a few months ago our Jeep had a check engine light appear. We were told it was a thermostat/housing unit at the price of $800+. Seemed unusually high but we had no reason to question Mike. Six weeks later the Jeep overheated while driving in L.A. The car was towed to Sides since we assumed it was a faulty thermostat, only to find out it was a different fix of a hose/connector $300+. A week later the same issue, overheating while driving on the FastTrak (thank goodness no one was hurt!) Towed it in AGAIN to be told the connector was a manufacturer problem so it was removed and the hose was connected directly. (???) No charge. Three weeks later the exact same overheating so we had it towed yet again. This time we're told the "engine is blown and we shouldn't have driven it" ...when we only drove it to the point of parking it. We have literally had it towed 7 times in the last few months for the same problem. After many questions and heated arguments, Mike took no responsibility for sending us out with a "band aid" on our car and never fixed, or found the actual problem....AGAIN, after numerous tows and nearly $1500. A lot of "it didn't show up on our test" and "it's a different problem now" excuses from Sides. No doubt the damage escalated because the actual problem was not addressed nor fixed, driving it only after we were told the problem had been repaired. Not only are we beyond angry that our 2016 Jeep is now trash, we are terribly disappointed because we trusted this family business to do the right thing when they are clearly untrustworthy.
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January 2023 by Roberta Simpkins
Mike is amazing. Great price to fix my car with OEM parts and quick to fix.
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January 2023 by Hasani S.
If your in Menifee this is a family owned business, that has that personal touch and feel the Owners Mike and his wife are super attentive and upbeat I can't thank them enough for taking care of my car and truck, they fixed my stuck shifter in my car and were able to get a stripped caliper pin out of my truck these guys rock please support this family ran business you won't be dissapointed
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November 2022 by Tiffany Marshall
I was able to bring in my car without an appointment and was helped immediately. I forget the owners name but he was very nice and honest with me, which doesn't always happen in this industry. The diagnosis wasn't good but I got a call within a few hours with a detailed explanation and a fair estimate for repair. I would absolutely come back, although I hope I don't have to.
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October 2022 by Marco Antonio G.
I went to get a quote for rear end brake pads replacement and he estimated $400. Keep in mind that it's just for brake pads. Rotors are new and so on. I thought that was outrageous. I left the store and got a better deal at Big Brand Tire & Services.
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September 2022 by Jason D.
Sides is my go to place when a problem arises with one of my vehicles. In this case, my Chevy Suburban LTZ was having severe bouncing on mundane roads and the dips in roads were unbearable. I knew it was gonna be related to my shocks and turned out I was right. The honesty and integrity of this business rivals any business. If you're on the fence, don't be, they will treat you right.
