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July 2024 by Martina Gregory
It is so pleasant to shop at my local Staples and have all my computer services dealt with expertly by very pleasant and courteous staff. I enjoy the sales aso and the rewards. Thank you ?
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June 2024 by Linda Summers
Great staff and clean store
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June 2024 by Raishawn Mitchell-Williams
I love to shop at Staples!
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June 2024 by Lovebird Heartworks
Great customer service and ease of use for Amazon returns.
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June 2024 by Michael Walker
VERY VERY Helpful
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June 2024 by olmed j
I went to the printing side because I had to fax something. I don’t use those types of faxes. Everything at my job is digital. But I couldn’t use their fax because it was obviously for personal use. I told the girl there on Friday the 24th of May around 8:50/9AM that I wasn’t sure how to use that fax. This girl has a whole attitude and rolls her eyes. You may hate your job but that’s not my fault nor my problem!
You guys need new staff. I see from previous and recent reviews that I’m not the only one with a negative experience here. The lady who checked me out at the register seemed nice, but not grouchy over at the printing side.
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June 2024 by Royal OHusky
Okay first off, if you read most of my ratings across Google and wherever else I may have left reviews, very rarely do I leave negative comments. I've had many jobs Since the age of 16 when minimum wage is $4.25 an hour. I finally found my niche in construction where I have remained in my career. Along my journey however, I've been in retail most of my life even as far as the store manager for Toys r Us Zumiez etc... I do know firsthand customer service and how hard it is to apply the rules listen to the customer Do what you know you can do in your scope and when to ask for help. It's really not easy especially if customers are mean to you or raising their voice things like that You could imagine Toys r Us during Christmas time when you're on a 16-hour shift. Long story short customers we're always in the forefront, they were priority.
So I came into this Staples too ship out one small package and purchase some other small items. They have a UPS store in this Staples and therefore you're able to ship which I thought was very convenient cuz it's right down the street from my house.
I walk in the store looks clean and there's hardly anyone there as far as customers go two people in the printer section or the area where I was going Three associates behind the desk. I walked up to the counter there was no No one else in line. The associate behind the counter was super rude to me. She ignored me for a while was talking to another employee behind the desk and then finally when she did acknowledge me she told me oh the printers are over there you have to go get your own shipping label. Well I'd never done this so I didn't know so I said well what do you mean I have to go over there. And she said well you send an email to the printer after youpurchase the label and then you can print it out and there's a code they send you you have to put in the printer. I tried it didn't work I tried it three times in each time my printed page came out blank.
I went back over to her she ignored me again walked away which was rude then a guy came out and asked me what the problem was with the printers. it's just not printing out my label I told him.
He said well let's see what you're doing wrong. Walked over to the printer I did everything that he told me to go to print it out it's still didn't work. So he says well gee that's not going to help you send out anything is it hahaha. So now he's slowing his roll and trying to be funny which I didn't think his comment was. But I could tell he was uncomfortable and that's what we do when we're uncomfortable we cover up what we really feel by trying to be funny or taking attention off ourselves. So he couldn't get the printer to work right and basically just told me take a screenshot on your phone of what you're trying to email the printer and print that out and put that on the box. So I said okay and I did just that took the label taped it on the box took it to the register and the scanner went and scan it. Another employee came around the counter and said Yeah it won't scan if you screenshot your phone. So I looked at this guy and I said well that's what your manager told me to do. He said well that's not going to work. Needless to say I had had enough by now and I just said well I'm not going to be coming in here anymore to ship anything because I've been here for 45 minutes and it's been horrible. So I left. I went to UPS pay $3 for a stupid label and they shifted out no problem. Word of advice if you need a shipping label and it's just one just pay them to print it out and put it on the box that's what their job is. In my opinion the people at Staples are rude and I don't know why maybe they're having a bad day maybe it's because no one shops her anymore I don't know? All I know is I won't be shopping there anymore why go into a retail store for cust
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June 2024 by Max M
Janet is super helpful!! Thank you!
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June 2024 by Charles Klumpp
Staple has well trained employees that are very helpful for all my business needs.
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May 2024 by STACY HARRIS
I love Staples. The staff always greets me with a smile as I enter the store and the cashier was polite and extremely helpful to make sure I had the right product for my needs.
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April 2024 by Jeff Richmond
Sale price on the monitor was excellant . Help from employee to find and and purchase was also excellant . All was a easy and pleasant visit and purchase .
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April 2024 by Jen McGavran
Cashier was very courteous, and friendly. Very sweet young lady. Asked of I needed help because of what I purchased was awkward to hold.
The store had exactly what I was looking for, and was easy to find.
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March 2024 by Rene M
Friendly associates always there to help. Always have what I need and at a fair price. Love the copy center too.
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February 2024 by Alice
This store is always clean and well stocked and the employees are always helpful and friendly. When something is not in stock they check the online order area.
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February 2024 by The Anderson Family
Just moved to the area and super impressed with the patience of the manager Ed and Collin by the print area. They dealt with rudest customer I have ever heard in my life as true professionals. The cashier Nicollet was very friendly and knowledgeable as well. Great store with a great staff!
