U-Haul Neighborhood Dealer receives positive reviews for its helpful and friendly staff. Shawntel provided excellent customer service with a great attitude, making the process painless despite being busy. Tony was helpful with check-in and check-out, ensuring a smooth experience, and was able to assist with moving to a different RV space, demonstrating good communication and knowledge. Customers praise the trucks for being in good shape and running well. Although there was a minor issue with the gas gauge during a rental, it was resolved with reimbursement. Overall, customers find the staff knowledgeable and the equipment reliable, making it a convenient choice for storage and moving needs.
Great customer service, in and out quick for pickup and drop off.
May 2025
Tony was very helpful and professional! Will definitely use his services again if needed?
December 2023
Shawntel was awsome. Went in and she had her hands full with other work at hand. She's a multi tasker and got me set up with in minutes and still had an amazing attitude thru it all. Great customer service skills, you don't get that any more and when you do, people need to know. Thanks Shawntel for making this painless.
