U.S. Bank offers a wide range of products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, and personal lines of credit. Customers appreciate the helpful and friendly staff, with specific praise for employees who are professional, knowledgeable, and personable. Many reviewers highlight the smooth transition after U.S. Bank acquired Union Bank, noting that the process has been flawless and their banking experience remains positive. The bank's customer service is often described as friendly, efficient, and a priority, with lines moving quickly. Overall, U.S. Bank is seen as a reliable and caring institution dedicated to helping customers achieve their financial goals, big or small. Member FDIC. Equal Housing Lender.
Loved the service , very personalized, great friendly staff , very professional
March 2024
Went there to open a savings account cause their APY is sooooo good...hadthe good fortune to be taken care of by Mr. Peete Diangelo... professional, knowledgeable, sharp dresser & the most personable person I've ever had the pleasure of doing business with..."KUDOS"
December 2023
ATM is broken outside. And when I came inside to write a withdrawal ticket, the pen doesn't work. Also huge line.
