-
January 2024 by Dillon H
Only open from 10AM to 4PM. Ridiculous hours not accessible for people who have to work all day.
-
December 2023 by Belinda Rodriguez
Mail has stopped delivering to my address. Came in to find out why and was only turned away and told that my mail lady would call me with an explanation. Had me write my number of a slip of paper and have not heard from anyone and they put in no effort to help. I haven’t received mail in 15 days! The line is long and to get no answers is ridiculous! I have packages that are expected to arrive but with the mailing error I likely won’t get them!
-
November 2023 by charles withem
I just need to speak to an agent because I cannot type the numbers in the phone. I need to tell them the numbers but you can’t get an agent on the phone because your system is so screwed up.
-
October 2023 by Heidi Franklin
Unfortunately this post office lobby is like 12x12 ft. Holds like 8 people with usually one clerk. Average time in line is 1-1.5 hrs. The staff is awesome but the actual post office is laughable. It would be like a McDonalds with two tables and one door with one line with one cashier at noon on a Saturday. Except this post office is like this every hour of every day.
-
October 2023 by Fernando Carrillo
Mail carrier left note saying nobody answered, but my room mate was home and said nobody knocked.Went to this location rushing after work to make it before they close at 4pmto pickup my package, of course they close before the routes end so I'm out of luck.Also the inside of that place is a night mare and hard to find.My package is something i needed YESTERDAY
-
October 2023 by Benji Zola T
Alexis and the two ladies on duty are awesome representatives of the Postal service. Their sense of customer service is top notch!
-
September 2023 by Diane Domina
I leave for 10 day vacation and my house sitter says no mail has been delivered since I left. The day I return it suddenly resumes? I need an explanation and the line is so long to get in the building that I keep returning hoping to find a shorter line. No parking at all! Is this a temporary site? Whats going on here?
-
August 2023 by Denise P.
Let me first off say I'm only giving a 2 review instead of a zero for the kindness of my regular postal carrier.My son is a Cal fire firefighter who's uniform was sent to our home through UPSP postal service...that was their mistake. Some companies only offer that shipping option The informed delivery has said it was being delivered on a Saturday. He drove down from Yucaipa to pick it up. It showed it was delivered to parcel box. The key WAS NOT in there. He got in his car to find the carrier since this isn't the first time they forgot to leave the key.He found the carrier on hus route,explained it was delivered w/o a key. The carrier looked it up,and said "sorry, I'll go back to leave it" the box was checked several times. The last time being 8pm that night.He NEVER went back to leave the key.TWO days later,and several phone calls to menifee post office,I find out it was a substitute carrier, I was told they were letting the carrier know of have someone go out to leave the key,but he'd call me back. And hour & half later,I was told that guy left,so I was now re-explaning the who situation over again. Again was told the carrier would bring the package to my door...as you may guess,no one brought me the package, however I picked up the new mail,so I knew they had been by. A 2nd time I had to get in my car to track down the mail carrier,she already knew of the situation. She said "sorry, the key wasn't or package wasn't in the box. It probably was delivered to another house...same numbers as mine,only a different street. My street starts with the letter R the other was L. Not even close. So I needed to ket the shipping Co. know. It wasn't until I explained to her it was his firefighter uniform for work! That she said she'd go look at the other people's mailbox. She did find it...in on a completely different street. Which I'm appreciative of her looking. In the beginning she wanted me to go knocking on the other people's door,I mean,really?I was determined to get back in touch with the Post Master. I wanted her to know all the things I tried,even their website was not working to file a missing package. I had called 4 times, only to get hung up on. The is unacceptable. I'm not only upset about this whole AVOIDABLE incident, because this is NOT the first time something like this has happened. It's Been multiple times..there are times I don't have the time to get on phone during their "hours of service"...I've had neighbors come by on different streets to ask if this is our mail. This was handled very poorly...which is why I do my best to NOT HAVE USPS delivery anything of importance.
-
August 2023 by Jennifer Mekkelsen
Parking is wierd and terribleSmall place. Super confusing. Rude ppl
-
July 2023 by Daniel
Came in person today in need of assistance with completing passport applications for my parents. Thanks to usps employees Alexis and Georgina, they helped us complete the final steps, explained the payment process and had us in and out in 20 minutes. Both Alexis and Georgina had amazing customer service, not just with us but all customers before us and behind us. Wasn't expecting to see so many freindly smiles at the post office, I'm a little shocked by the current low rating.Keep up the great service, ladies!
-
June 2023 by Honest R.
I had an awesome experience at this location. The lady that helped us went above and beyond to help us package up the item we were going to ship and had a great happy attitude. Very impressed
-
June 2023 by Maybelline Hendrickson
Poor service the mailbox's in our subdivision have had the locks messed up six weeks now with no help in site. I was told broken mailbox repairs come out of the post office budget ; don't my high taxes I pay cover this . Iam required to go to this horrible post office stand outside in the hot Sun to be allowed inside to get my mail. This is no way to treat the elderly to get their mail.Shame on the USPS
-
June 2023 by Deborah S.
Went today there was a small wait, but what post office does t have one. Sherri helped me and was super nice, kind and apologetic for the wait. The customer service here is better than most locations!
-
April 2023 by April B
Sends you to the wrong pick up location "all the time" apparently. Love spending my lunch hour driving to the wrong place because the drivers give out the wrong notice slips. Such a scetchy building too.
-
April 2023 by Mark P.
Worst post office in America!! and that is saying something because all of the USPS offices are horrible. No wonder they are going out of business, I cannot wait till they do.
