This Walgreens pharmacy receives mixed reviews, highlighting both exceptional customer service and significant operational challenges. Many customers praise specific staff members for providing phenomenal, old-school customer service with a warm smile, friendly attitude, and great knowledge of products and savings. These employees are described as assets, rockstars, and helpful, creating an upbeat and welcoming atmosphere where they patiently walk aisles to assist. Customers report consistency in accurate prescriptions and helpful notification calls. However, the pharmacy faces considerable difficulties. Reviews frequently mention very long wait times and lines, with the staff appearing small and overwhelmed. The counters are often covered in a large volume of prescriptions, leading to delays in service. There are reports of back-order issues for critical medications like insulin, causing distress. Communication can sometimes be lacking, such as with updates on COVID tests, which is attributed to the busy, tedious environment and being short-staffed. Some customers have observed pharmacists being unkind to their own staff. While there is an understanding that long waits come with the territory and that quality is valued over speed, a common sentiment is that the pharmacy needs more staff or should expand to better handle the demand.
Always find what I need, for prescriptions they always contact me when is ready for pick up.
July 2024
Although you have to wait sometimes it still is my go to pharmacy. Good customer service.
November 2023
Adam at this Walgreens provided great customer service to my wife yesterday. Which is really different from the service she has had in the past. Our compliments to the management for bring in new employee Adam.
