This Walgreens pharmacy receives mixed reviews, highlighting both exceptional customer service and significant operational challenges. Many customers praise specific staff members for providing phenomenal, old-school customer service with a warm smile, friendly attitude, and great knowledge of products and savings. These employees are described as assets, rockstars, and helpful, creating an upbeat and welcoming atmosphere where they patiently walk aisles to assist. Customers report consistency in accurate prescriptions and helpful notification calls. However, the pharmacy faces considerable difficulties. Reviews frequently mention very long wait times and lines, with the staff appearing small and overwhelmed. The counters are often covered in a large volume of prescriptions, leading to delays in service. There are reports of back-order issues for critical medications like insulin, causing distress. Communication can sometimes be lacking, such as with updates on COVID tests, which is attributed to the busy, tedious environment and being short-staffed. Some customers have observed pharmacists being unkind to their own staff. While there is an understanding that long waits come with the territory and that quality is valued over speed, a common sentiment is that the pharmacy needs more staff or should expand to better handle the demand.
Joe is killing it behind the photo desk! Friendly and helpful!
July 2026
Actually I have been going to this Walgreen's for many years using the pharmacy and photo dept. The staff are all friendly and helpful. My only issue is their parking lot. It needs the bumps and lumps fixed at both entrances. Hard to get in and hard to get out. Once you get parked you're good. Drive through is convenient.
July 2026
The employee Joe at the Walgreens on McCall and bradley is the best. He always says hello when I come in he always tells me to have a nice day. He’s efficient quick knows the store great employee.
