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July 2024 by F 251202
Bad customer experience today. The lady with a mask would keep me at a safe 6ft distance like we're in the middle of a pandemic and seemed bothered that I asked a question. I was interrupting her most important shelf restocking work.
Plus I needed a variety of beers for my guests and they don't sell individual bottles. Went to trader Joe's down the street, better customer service and individual bottles albeit less choice.
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July 2024 by Patrick Mercado
I mean
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May 2024 by Joseph G.
Great prices, easy to get in and out, the employees are very knowledgeable
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March 2024 by Sergii Shapovalov
.The seller and manager of this store “turned on the fool”, refused to buy me wine, citing the fact that my European license did not suit them, for information, I am 63 years old! And I don't look like a man under 21. Next, a random visitor to this store wanted to help me buy wine; he presented the store managers with California law, but they also refused him, citing that he was buying for me. I think it's racist, mentally disabled people work in this store.
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January 2024 by Nate S.
I've purchased hundreds of cigars at BevMo. The manager in Menlo Park would not open the glass for me to select as I see fit to choose. Instead he stood over me with glove. Maybe he wanted to give me a prostate exam. Never buy cigars at BevMo.
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January 2024 by Edwin suruy
Bad serviceThey didn't want to sell usThey rejected our passportAnd we tried other ways and they still rejected usBad service ?We are already of legal age.What a stupid thing
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December 2023 by Tara B.
Menlo Park store was closed for a feed months due to sales to minors!!! Kinda crazy since they always have cared me and I'm 56 But I'm happy they are back in business! It's so much bigger than Redwood City and on my way home!!!
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December 2023 by Michael F.
Drivers licenses being scanned in order to spend my money at your store? No! I'm NOT okay with this. I'll not enter another Bev Mo as long as this is mandatory. As a matter of fact, I'm licking Total Wine Stores more & more. That's who's getting my business.
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December 2023 by Rachelle J.
They wouldn't/couldn't accept my passport card as a valid ID. I recently lost my DL and only had that with me. Apparently this location had been shut down for selling to minors hence this finicky requirement that applies to this store only. I ordered online and they had no way to cancel my order/refund me on the spot. They had to contact customer service via email with no specific resolution, which was truly the most annoying part. So not only did I have to go somewhere else, it's unknown when I will get refunded. The sales person seemed nice enough and was apologetic but the whole trip ended up being a disaster. I usually shop at Total Wines due to their better pricing and larger selection but this BevMo was near another stop I had to make. Also the 375mL of Casamigos was on sale for $30.99 from $34.99 (it's $27.99 at Total Wines) and I needed this bottle specifically for a gift. Lesson learned, stick to Total Wines!
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September 2023 by Iona Szkurnik
Always a good vibe and amazing selection
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September 2023 by Jesse H.
This store is currently closed due to a suspended license. It was great while open, but looks like it'll be closed until November.
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August 2023 by Mike Lee
Always a fav of mine to try to new scotch or whiskeys as they have small samplers so you don't have to commit to a lot of $ before you give it a go with a sampler first.Got the Glenlivet 12 and the Slane Irish Whiskey this time around. The Glenlivet was very nice and enjoyable. The Slane... well... I think I will stick to Jameson's if I go Irish whiskey.
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August 2023 by Gillian McFarlane
Went in and needed help. No one was on the shop floor. There were 2 guys behind a wooden wall, stood trying to get their attention, even said excuse me. No response..... Then one of the guys was at the counter and I said excuse me and was ignored.So....i left and went to their competitor.If you dont like your job dont take it out on the customer....
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August 2023 by Patricia Anderson
Great ? place. Customer service was outstanding
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July 2023 by Mike Spaders
Good help
