-
November 2023 by Taylor Countryman
This review is long over due. Marcia was so helpful when I had my appointment earlier this year. I had never had a professional bra fitting so she made sure to explain the fit and styles to me. The experience was personalized for exactly what I needed and Ela Lingerie is my go to place for bras now.
-
September 2023 by Nicole Sullivan
The owner is helpful and fun. Her advice is both respectful and on point. And she’s stylish, so you want to try things she suggests!
-
May 2023 by Jessica S.
I knew that it was finally time to start replacing my bras as I'm being 'forced' more and more often out into the great world. I noticed that they are doing appointment only, so booked easily via email - Marcia was very prompt and found a time that worked for me. Located off the main drag in Menlo Park, I was able to find parking and was a little early to my appointment, and Marcia let me in. We talked about what I was looking for, and she measured me and started the fitting process. While the first bra she brought out was close in size, it wasn't quite right for my shape, and she took the feedback and tweaked the sizing. I really appreciated the way that she gave expert opinion and advice, but also took into account how I feel with the bra on my body. We worked quite a bit on other bras and she gave lots of tips and expectations on how everything should work. I also appreciated that she is looking more into the fit and some style, and it doesn't have to be trendy. This *is* a luxury bra store, selling top-of-the-line brands (with the price tag to come with it), so be prepared to spend that money. She wasn't pushy when I decided to put a bra back, AND went out of her way to check her inventory to see if she had anything on sale for me. They do have a new customer discount, and that helps a little bit. The store is just the right size, and seems to have a good variety of sizing in stock, and Marcia will work with you to get things on hand if you are looking for a particular size/color. For what you are paying, you definitely get back the value in the service and quality of bras. You'll be in good hands (bras?) if you decide to visit here.
-
October 2022 by Julie D.
Great advice on bra fitting! They take the time to try on many different styles with you to find the bras that best fit your shape and your needs. Every woman should get properly fitted by a professional.
-
July 2022 by Barry T.
So I'm not a bra guy, but I happened upon this place while I was in the Bay Area seeing family. I wanted to get my wife something special and different. Why not lingerie? I am usually embarrassed to walk into places like this, but they also have an appointment system to make you feel normal, comfortable and special. The customer service was amazing, the prices are what you'd expect for a high end lingerie shop and the owner and her employees treated me like I was the only one in the shop (well I did make an appoinment). They spent so much time with me explaining the material, fit and country of origin that I felt like I could work there when I was finished! Hmm, I'm a guy so might be a little creepy??? Anyhow, thank you lovely ladies of ELA!!! I will be back and I will know what I am doing next time!!!! Maybe if you had a Man-gerie shop I would come back more often!
-
October 2021 by Mary H.
I had the loveliest experience here! This shop is appointment-only right now, and well worth it. It's been a long time since I've purchased well-fitting bras. Today, I happily purchased four and they improve my posture and appearance (and therefore self esteem) so much. Everyone deserves to have a properly fitted base layer! I was an entirely different size than I thought and Marcia walked me through all the bra-fitting myths that have misled me in the past. Her service was kind, thoughtful and honest. I appreciated the experience (and her experience in the industry) so much that I've already recommended Ela Lingerie to my sister. Make sure to ask her about the rinse-free lingerie soak! It will cut my hand-washing time in half, which I love. I'm so appreciative. I'll definitely be back!
-
May 2021 by Arhana C.
I had a great experience with Marci during my fitting. She is very sweet and knowledgeable. She really wants to help you find the right fit and gives you her honest opinions. I ended up getting one pricier bra, but for the quality it was well worth it. I felt so good walking out of her store! Definitely call or email ahead to set up an appointment since she is appointment only.
-
July 2020 by James H.
Not sure if during the week it's appointment only, but we arrived on a Saturday and it was closed called the # on the door, Marcia answered and she was able to come down in a couple of hours to assist us. Customer service is epic, lots to choose from. This was the first time my partner was in the market for high end lingerie. I have shopped many time for high end lingerie at ELA and other stores. It's in the top 5 best lingerie store in the Bay Area. I'll be going back soon to pick some things she ordered for partner. I'm like a kid in a candy store when I walk into this place.
-
September 2019 by Cindy R.
This local "gem" is by far my favorite to feel very feminine and sexy in a very sensual way. The service is superb. Marina is exceptional at determining proper fit and knows the styles most flattering. Quality of lingerie from bras and panties to luscious silk and lace gowns oh so soft cashmere robes. Once I experienced the fit of a European bra - nothing else compares. All my clothes no matter the price are more flattering when I wear this lingerie. Stopped by this time for a bra to compliment a specific gown and after a couple hours departed with two gowns and a silk robe plus bra and panty hoping to find for gown. And 3 other new bras and panty combinations. Highly recommend for anyone looking for the best fitting bras available. And exception service and deep knowledge of products.
-
July 2019 by Laura B.
I don't usually write reviews but I had such a lovely experience I wanted to. I went to Ela Lingerie to look for a chemise for my wedding night. I happen to have a 3 month old and he was a little fussy as soon as I started to try some things on. The ladies were so kind and helpful the entire time making me feel welcomed and comfortable. They helped stroll around my little one so I could have the time to try on their beautiful things. And they helped me find the perfect chemise. Now I have a lovely memory of finding this special gown and look forward to returning in the future.
-
April 2019 by Harriet Haisty
The women who work at the store are incredibly professional and make the experience of getting fitted for a bra comfortable. They make sure that you get the absolute best fit, color, size, and shape bra for what you need. I will definitely be coming back here!
-
August 2018 by chelsea c.
This shop is OUTSTANDING! They have a the best brands that are really hard to find in the US (prima Donna!) and they tons to choose from. My size is not a really standard size, and they still had a wide variety of Prima Donna , which is amazing. They really knew their product, and it was such a lovely experience. Highly recommend!! It's worth it!
-
September 2017 by Lori-Rachel S.
I LOVE this store! It is one of the priciest lingerie stores I've visited but well worth it! The woman who helped was incredibly friendly and knowledgeable. I HATE bras and found the most perfectly comfortable bra I've ever worn - one that didn't show any bumps or bulges through my clothing, one that didn't leave me feeling I was encased in rubber bands. They also have an incredible selection of more decorative lingerie. If you want the finest, this is the place.
-
May 2017 by Caroline F.
Marina is so helpful and sweet! I found my dream bridal lingerie in minutes. Beautiful curated selection.
-
April 2017 by Nic Kleemann
Great customer service and excellent European lingerie. Love it!
