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August 2025 by Angel Velarde
This has to be the worst FedEx center. The drivers do not communicate. We had a construction sample that needed to be delivered that never made it.
We called 3 times to coordinate. Whoever is managing this site is doing such a terrible job and a disservice to its clients.
We have not even had one issue with UPS, Amazon deliveries.
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August 2025 by Melinda Tsay
This location doesn’t support QR Code shipping.
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July 2025 by Brian Bulkowski
The lady here is super efficient. Shipping is all they do. No computers no copying which is why it is faaaaaast
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July 2025 by Forrest Singletary
Samira was an absolute pleasure to work with! Very courteous and professional.
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June 2025 by Luis Vazquez
Really bad customer service from the front desk employee
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June 2025 by Prateek Goyal
Have to wait so long and they dont call while delivering forced to come and pick up
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May 2025 by Sima Mortazavi
I had an envelop that was very urgent. Samira helped and located it very quickly. She was very helpful. I rate office and her work 5 star.
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May 2025 by Glasz Studios
They constantly lie and say they’ve attempted delivery when they have not . There is no recourse or accountability.
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March 2025 by Bernadette Burnett
Easy peasy, drop off no hassle
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March 2025 by Grace Popple
Has possible the last pickup on the peninsula at 4:45pm and easy to get to off 101 at Marsh Rd with its own parking right there very fast and easy and staff always on hand to provide receipts. Has saved my ability to get overnight shipments out on many an occasion.
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February 2025 by Steven
Perfect
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February 2025 by John Kraynik
If you can avoid using FedEx absolutely do it. What a nightmare this place and its employees are. I was out of town and needed my girlfriend to pick up a package as it was only going to be held for 5 days. We have a new lease agreement with the address on the document which I triple-checked was enough proof of ID needed (along with pick-up QR code) to pick up the package as a designated person. The employees apparently not only denied her multiple times but began getting agitated and maybe even verbally aggressive towards her. We tried to provide so many ways of proof of ID but all were rejected without even a modicum of empathy. Absolutely trash company and culture.
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December 2024 by mizz mozz
Took forever for someone to come to the front and assist
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December 2024 by Ariel Grayson
I had a package that required a signature. They tried to deliver Friday morning when I was at work and left a slip on the door with the delivery info. Since the package required a signature, I paid to schedule the delivery for Wednesday afternoon when I knew I would be home from work in time on Friday evening. I received confirmation that the package would be delivered Wednesday afternoon. I then receive a notification on Monday AND Wednesday that they attempted to deliver the package outside of the time window that I paid for. The time they allege they attempted to deliver was at 8AM when I was still home. There was no knock and no slip left on the door so I doubt there was actually a delivery attempt. Have tried contacting FedEx to at the very least get a refund for the service I paid for that they didn't provide, and have had no luck dealing with the automated customer service line. Terrible customer service, do not waste your money on a service that they don't even provide and lie about.
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August 2024 by Lulu L
Very experienced and considerate staff. I really like him.
