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August 2021 by Ronnie R.
They never responded so that's bad for business and I don't like chasing a company to give them my money when they don't respond!!
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July 2021 by John S.
I reviewed the wrong company. Indy mobile detailing did not do my vehicle. My apologies to Indy Mobile Detail.
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July 2021 by Ephen E.
Awesome reliable detailer. For many years. Some people just like to complain just for complaining
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May 2021 by Cynthia L.
I initially texted for an appt a few days in advance and told him I wanted a full detail, please see below for the full detail description: Full Detail: Includes: hand wash, dry, vacuum, clean windows, wipe out door jams, door panels, dash console cleaning and conditioning, headliner, clean wheels, tires, tire shine, complete carpet shampoo, complete upholstery cleaning, floor mats shampoo,claybar treatment, and complete exterior polish and wax. He shows up, no mask. I let him begin and go inside. 2 hours later.... I paid him and quickly checked in the front seat. My mistake, I should have completely looked at the work done. He did thoroughly clean my interior, he didn't even wipe down the door jambs or the cup holders on the side of the door and he didn't even completely clean my wheels. When I mentioned my seats to him, he told me that it wouldn't come out and it was permanent. When I contacted him again, he ignored me. after sending pics and calling a few times he tells me that he will call me to schedule a touch up the following Tuesday. I never heard from him and I decided to contact TN Auto detail to do a complete interior detail to see if the interior was able to be cleaned, when TN Auto detail left.. my car was completely cleaned. I contacted him again and told him that I was able to get the car detailed and it looks completely different from his detail, he offered me a $25 refund. SMH! This man is a scam artist and does not do a good job, Beware! Do not spend your hard earned money with him, he is LAZY and charges way too much for what he does. Pics of his Job and pics of TN auto below. Please go to them instead, These guys work their asses off and do an amazing job at a way better price. I tipped them an extra $40 because of how amazed I was with the work. This is the guy, Please do not contact him, he does not do quality work and does not wear a mask upon arrival. GO INDY (650) 630-5209 411 Market Pl Menlo Park, CA 94025 His work after his "Full Detail" if I could give him negative stars I would
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June 2020 by Nyssa K.
I was in desperate need for a clay bar wax and interior leather protection detail on my car and I luckily came across Fernando's number through a referral. I texted Fernando immediately and we setup a time for him to come by and work on my car. He did an excellent job detailing the car and the paint looked fantastic after the clay bar wax was done. He was able to protect my precious leather seats and I'm overall very happy with the service and will reach out again for future detailing needs!
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March 2020 by E F
Horrible job would not recommend it paid to get car washed and waxed car was left dirty no wax was applied guys where in and out in less than 30 min
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September 2019 by Ron A.
I found this company through Groupon and noticed there were no address, so I called the Indy auto express and talked to the owner Mr. Fernando. He told me not to go through Groupon which regular price was $599 but discounted for $340. Mr. Fernando said that he would detail my car for $300. I said sounds good I'll be there tomorrow morning. The address was in the Facebook Parking lot One hour away from my house. When I got there a gentelman checked my car in and inspected and noticed that there are some dog's hair in the back seat, the cost would be $120. I said to myself why did Mr. Fernando was going to charge me for the same service $300. The employee said not to worry be back at 1pm total of 3 hours and the car would be all detailed. I got a call at 12:30 by Mr. Fernando saying that I have some dog's hair in the back seat and I said yes I am aware of it, your employee already noticed it and mentioned it to me. He said we need another two hours to detail your car. I asked him have you not started to work on my car yet, he said NO we haven't done anything to it. I couldn't believe it I waited in a coffee shop for almost 3 hours plus one hour driving and hour driving back for nothing. Mr. Fernando didn't even apologize nor took any responsibilities of not detailing my car. He kept saying his employee didn't tell him about dog's hair. Not good at all. I will not recommend Indy Express to anyone. My day was waisted waiting around dealing with a business owner that doesn't have integrity.
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July 2019 by Boe W.
The price is OK they don't take their time to wash your car correct even when there's nobody there washing their car they still go through car fast and leave dirt all over it including bird p*** then they complain when you go over your car because they forgot to clean certain spots I don't get them but they need to really pay more attention to detail
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July 2019 by Michael D.
For what it is -- a hand wash, hand dry, vacuum, surface wipe and tire shine performed by usually 6+ people -- it's a fantastic deal and value. Even at its busiest, it only took 20 mins from waiting in the car queue to driving away. Cash only, don't forget to tip!
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July 2019 by John T.
Never fail to make my car look good. Good people and the prices vary on size of vehicle and if you want the full works or just a vacuum and window cleaning. They are pretty quick, power washers are always a plus . So support your local family owned businesses.
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June 2019 by Eva V.
I understand they are fast and the job is done but the way they did it it was not good at all. I shouldn't be behind them to let them know the kind of job they did, I paid $35 dollars and they do not did a good job. For $30 dollars I can go to Ducky's car wash and they do a better job and they also do hand jobs inside the car. I'm sorry but I won't be coming here any more and I do not recommended.
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April 2019 by Judy L.
Today, i was in need of a car wash and interior detailed. I was very impressed with how much detailed and hard work Fernando and Anna did on my car. The best part for me was they are mobile. Total family business. I have had a few car detailed in the past and this by far is the best detailed i ever had. They are affordable as well for the hard work they do. Thank you again for coming to my house in short notice. Sincerely Judy
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April 2019 by Catherine M.
I came here for a car wash (interior+exterior) on a Wednesday afternoon. There was no wait, and my car was cleaned within 10 minutes. The cleaning is super fast and pretty cheap ($23). The cleaning is not super thorough, but they definitely get the job done. If you want a cheap and fast car wash, I recommend this place.
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March 2019 by Mrs O.
This place use to be good go but now there charging $23 for sedan car wash and vacuuming interior. There not consistent with how they wash cars and clean interior i brought two different cars on two different days one left a little bit cleaner then the other one. If you have small children this isn't the place for you Your better off paying a little more and have your car cleaned where they'll take there time and do a good job. If you don't have children or pets then this may be a good fit as they do an ok job its not great but you get what you pay for.
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March 2019 by Calina N.
They are very quick and do a great job overall. It really is 100% hand wash, and they do quality cleaning every time. Have been here 3 times so far and plan to continue returning!
