-
September 2025 by Captain Peroxide
Currently spending my Saturday morning in an immobile 7 person line with only one cashier helping in safeway pharmacy.
Astounding that they can push their local competition out, but can't manage to then keep their location staffed well enough to supply demand.
Terrible service, unfriendly and unreliable. The whole location is a shabby mess, but this pharmacy especially takes the cake for least favorite transaction every month.
-
September 2025 by Stefan Petry
Out of all the tasks that need to be completed by staff at this pharmacy, attending to customers waiting in line has the lowest priority
-
August 2025 by William Craig
Pharmacy prices are great
-
August 2025 by Yuritzi Ramirez
Worst parmancy it’s always only two people working. You call in they just put you in hold with out letting you know for up to 10 min.
-
June 2025 by Ronald Fuentes
Good people good store easy access if you use GoodRx they have the best prices. I only wish they had longer hours.
-
May 2025 by Tiffany Green
I love this Safeway! It’s my favorite in the Bay Area since they stay open 24/7 they also have a hot food & a salads bar. The staff are always very friendly especially the “ice cream man” (I feel terrible but I’m drawing a blank on his name) but he is super friendly & very helpful & just fun to chat with especially when it’s 3am & barely any customers… he’s around cool.
I also love the large size of this Safeway! And now that San Mateo’s Safeway is no longer open 24/7 🤬 it appears that this is only one open all night so I 🙏🏼 hoping that they don’t start closing this location especially since I’m nocturnal 😉
-
April 2025 by Pascale Look
If I could give them zero stars, I would. This is the worst pharmacy experience I’ve ever had. Even though they text me and say they have two medications ready they can only give me one. I frequently have to call my insurance to see why certain medications won’t be covered which is something that every single other pharmacy I have gone to is able to tell me without me having to call the insurance company. I have called the pharmacy about 12 times In the last 30 minutes and no one answers and I can’t leave a voicemail. I am going to be switching my medications to any other pharmacy posthaste. The company leaves concerned comments on all of the negative reviews however, nothing Has improved or changed in the eight months I have been getting my prescription there.
-
August 2024 by Zhongyi Tong
The pharmacy staff was very nice and helpful.
-
June 2024 by Mark Castellani
wrong information, rude and incompetent staff
-
March 2024 by Ben Maser
Very pleasantly surprised at the excellent service here. I am a physician and am often disappointed by my treatment at pharmacies. Albert the pharmacist was amazing. Service was quick. He was incredibly helpful. Would give more stars if I could!
-
November 2023 by levicnall
Hard to get the pharmacy to answer the phone
-
October 2023 by Ron Morid
They have the most professional and kind staff
-
September 2023 by Susan N.
The pharmacy here is unhelpful. Tried calling 4 times to inquire if they have the current Covid vaccine as their website doesn't make that info available. The option to talk to a staff member only goes to a recording and if you leave a message you won't get called back. On a fluke I actually got to talk to someone who said their supplies are limited so they aren't announcing the availability. Good luck trying to get an appt online. There are 4 pages of info required and after supplying all that I got a message saying the appt was no longer available. I'll gladly go somewhere else next year for my pharmacy needs.
-
June 2023 by Chonlana J.
I like this Safeway, it's big and brightly lit and has great variety. They used to have plant-based spaghetti at the Ready to Eat section. They haven't in a while. I wish they did for us vegan, vegetarian, and pescatarian folks. No complaints, just a request - please carry plant-based spaghetti again.
-
May 2023 by Vanessa S.
Tried their DriveUp and Go service. Horrible. They say to call them when you arrive. So I called and no one answered. And I called. And their voice mail box was not set up. And I called. 15 minutes later I am still sitting in the car calling every minute or 2 and still could not find anyone to answer.
