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November 2023 by Malcolm H.
I have been going to this store for years. They push customers to use self checkout. I have visited a few times without a wallet and tried to use Apple Pay. I go through the checkout process and finish and then the system craps out. The attendant says that the machines don't work with Chase or Wells Fargo. He can't even process it at his station. WTF? They have known about this issue for months. Twice I have wasted 30 minutes each and then left a basket and walked out of the store. Poor management, crappy technology. No one gives a s**t. Go to Trader Joe's instead of this poorly run backwater of a store.
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October 2023 by Robin Sanchez
Great customer service!Carmen had a very welcoming smile. She made a difficult situation work out.I thank u very much!
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September 2023 by Theodore H.
This place gets a low score but it was perfect as I was visiting a local office in area and needed something for lunch. I picked up a good 'ready to go' Italian sandwich with a salad. Tasted great and I was in and out quickly. Place looked clean not sure why the low ratings.
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July 2023 by Amanita Pavlova
The store has kept freezing cold by their air-conditioning system. It’s so cold that I won’t shop there again. The employees dress in sweaters, and sweatshirts. To adjust the cold to be a bit warmer they open the doors with the air conditioning still running!Management, anyone?
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July 2023 by Michael W.
This is that weird Safeway that is seen near Stanford university. I only came to this Safeway once and it's pretty interested for a university supermarket. It's a lot smaller than the Safeways in my county which are very big food centers. I have gotten some things that I don't usually see in my local Safeway which is a huge win here. This place also closes very late which is good because I often find myself driving home from SF or other parts of San Mateo County without any snack or drinks. I loved the snacks they have here, it's really worth the trip. The location of this shopping center is pretty cool too. Drawback: This building is rather dated maybe like 1970-80s or something so please don't let it hold you back. I would not come here unless I really have to.
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June 2023 by Tracy Leclerc
Many products expired. Not a great vibe in store.
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May 2023 by Kirk G
Always a high quality experience. As a young person I would much prefer having a self checkout option. I wonder if it's a union thing or a space constraint thing.
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May 2023 by Daniel Parvin
James was very helpful with helping me find something and went above and beyond
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April 2023 by Alex Basche
Bare shelves, from literally NO eggs of any type or size to no sparkling water or basic produce. The other Safeway on El Camino was in stock so what's the difference?
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March 2023 by James W.
When I asked them for a complaint form, they said they didn't have one.Then I asked the manager for the owner contact info and was told they don't have an owner. Why go here when there are many other Safeway stores where you will be treated better and the prices are the same.
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March 2023 by Krista D.
My favorite Safeway in Silicon Valley because it's old school.This is a smaller, "outdated" Safeway...and I love it. It's just the right size. Feels comfortable. No loud music, no bright lights, no towers of stuff that I don't need. Just a safe, friendly place to buy food.Cashiers are warm and kind, usually quick to chat briefly. Everyone is courteous. I don't use Safeway self-checkout because the machines don't have a "mute volume" button and it's too noisy for me and my family...I also don't want to support that kind of automation.If the store is out of a product, staff can explain why -- usually a supply chain thing -- and tell me when they expect to have it back in stock. There's a real butcher, a magazine/book section, a floral section, and a small bakery. Large wine section! :-) Produce is fresh. Good selection of expected American products and some fun finds.My only complaint is that some products seem really expensive. $8 for granola bars? $6 for shredded coconut? That said, Safeway offers some good deals, especially with the app and digital coupons.Smaller selection than the gigantic box on Middle and ECR....and that's just fine.
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February 2023 by Rolando Ochoa
Place a bit smal then regular ones, today 14th a surprise ? ? i am , this hearted dish, man I felt for it, a dish like on a heart shaped plate with shrimp and salmon, delicious ?. Course and chips lol. Just treating my shelf ??They are making them right now,, ?
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January 2023 by Gerry Young
Go to place for prescriptions, good prices. Food is somewhat higher than previous years. Buy on-sale items to save here.
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December 2022 by Wendel Tse
Bundle and layer up when you visit this store, especially near the meat aisle, because the coolers are on full blast.
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December 2022 by J
Clean and quiet Safeway location and as you would expect out of a Safeway! Weirdly, this location delivers and does same day delivery for FreshPass customers... but this doesn't apply to the university zip code for some reason? Not sure why they did that as it would be very convenient to use this perk at the university.