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February 2024 by Chicago Almighty 45 th
I find it disrespectful that I called 10 minutes before closing for a quick question and they left me on hold for 10 minutes until closing. They are still on the clock, why get lazy.
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February 2024 by Tony C.
Poor customer service, I went in specifically asking for a apple watch SE 40mm midnight. She took forever to find it. I asked to see the box to make sure she grabbed the right product but she wouldn't let me see it. She scanned the wrong product I told her I didn't want that one. She said she thought I asked for a 45mm. They don't even make SE models in 45mm SMH.
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February 2024 by Annette Cook
The unisex bathroom looked like a guy used his hose to decorate everything. It was disgusting!!
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February 2024 by Angie Kyle
Very small for a best buy
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January 2024 by BLUJAY KILPATRICK
Good customer service..?
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January 2024 by cd cd
Love the staff, greeted me and asked me if I needed help the moment I walked in. Very professional. Employee named hui was very helpful during my online pickup and showed me how to connect my new laptop to printer.
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January 2024 by Freddy Sandoval
Worst Geek Squad experience.
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January 2024 by Gabriel Deamicis
Great customer service.
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January 2024 by Sam Sarama
Worst experience ever I came to repair my phone, a girl by the name of faith was trying to help me. She was very rude. I told her I have an appointment I need to speak to the tech she refused. She’s like they can’t talk to you. And she was so rude with me I walked away and she was like don’t come back. I went outside. I called the tech direct line. He answered. He told me to come back in and he will help me. He was very nice. He took my phone check in and got me going thanks to him, but this girl really doesn’t deserve to work for this store she was unprofessional after I walked away. I got a text that I didn’t show up for my appointment. It doesn’t get worse than that.
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December 2023 by marilyn blessing
Had to visit the Geek Squad. Awesome service.
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December 2023 by Red
Went in on December 2nd to buy a tv. Stood around for 10 minutes after I told someone I needed help and no one came. Go to target or Walmart. Better deals and service.
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December 2023 by Sheryl Haflich
Went to get computer fixed, ended up buying new one. Ours was 5 years old and a real dinosaur. No, really, it was good advice. Love the new one.
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November 2023 by D Jones
Nice clean well staffed store. I just went in to pick up a laptop. It was a quick painless experience.
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November 2023 by Jonathan Shade
Very helpful staff. Bought my laptop here. It’s good to support these local brick and mortars, instead of letting Amazon take over the entire marketplace with their 5% savings! Please, shop local when you can.
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October 2023 by Tori G. (DanieGirlLivingLife)
These youngins were very nice here. A lot of times, young employees don't take their jobs seriously. But they were respectful, professional, and kind.I came to pick up an item that I purchased online. There weren't many customers, and the process was a breeze.