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September 2023 by Matt French
Im a new member and i have to say, blown away by there service. I was helped over the phone. I couldn't make it in do to medical reasons. Leslie made it easy. Took care of me. Quickly. We had a deadline to meet before we lost a promo rate. And she made it all happen. Sympathy for another human being unfortunately we can not get from automated systems. Im so happy i had a real person who really cared and made it all come to fruition for me. Thank you so much, Leslie I look forward to many years with your credit Union.
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September 2023 by Nav Pabla
I had the unfortunate experience of speaking with one of the assistant managers Diane. She was incredibly rude, condescending, and provided no help. I’m not sure how someone like her was placed into a management role. Hopefully they hire some better managers
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November 2022 by J Nijjar
The manager of this bank is very rude i was approved online for motorcycle loan and then i went to this location to finalize paperwork. Other staff at the bank were nice, they opened my account then suddenly manager comes in cabin and rudely told me we can’t do everything today because you have to came back with purchase letter, even though I already had everything including the letter in my phone she said said she needs to see a physical paper. Wasted half of my day today due to their bad communication.
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July 2022 by Christina F.
Rude. Trying to open auto loan. Computers have been down online since Friday. It's Monday now. Decided to go into clovis branch where teller didn't care to offer me any options or even anyone to speak to. Go to Wells Fargo. Much friendlier and helpful!
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June 2022 by Darcy Faegre
This EECU location is usually moderately busy. I attribute this to the fact that is is the northernmost location for EECU. That being said this location is very nice, always clean, and the employees are very pleasant. On my most recent visit I went to point out a mistake they had made. Turns out it was my mistake. The teller was extremely pleasant in pointing that out and pointing out one other thing that I had missed. I have been a long time customer or EECU and will continue to be so for the foreseeable future. Highly recommend this credit Union.
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February 2022 by Ari Ari
It’s a wonderful bank but they never update their website it said they were open today but I went and it was closed and it would be very nice if people answer the phone
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December 2021 by Carlos G
I recently refinanced my vehicle with EECU and Leslie Haywood was incredibly helpful with the whole process! She was informative and transparent! I highly recommend doing business with her.
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December 2021 by melissa santos
This is a great bank except this particular day,there was a long line.However there was a sign posted aBout their new system
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April 2021 by TouDao Xiong
My girlfriend was trying to login into her bank online so we called the EECU for help but this lady hanged up on us in the middle of a call. how rude
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February 2021 by nic brocchini
Jasmine is super rude
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August 2020 by Guadalupe Grajeda
My experience was not that great first time in my life that I have such an experience I waited over one hour. They let me know I would be ok to come back at 4:00 pm they can take me to open up a checking account I went back they let me know to schedule an appointment. The information they gave me from the branch and the bank was totally different just frustrating when you have your children with you in 100 degree weather I hope next time they can work on there customer service.
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July 2020 by M T.
Everything about this bank is incredible, the service, the employees, the atmosphere, the location, everything! They are great in every way! Thank you EECU
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November 2019 by Cash Austin
They are always so nice to me.They also have great customer service.Students who don't work as an employee can also have multiple accounts, and are able to have a debit card, with parent permission, at age 13.
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June 2019 by D-Los .
I've been a member since this institution has opened in Merced. The ladies smile and welcome their clients to the establishment. The fellas act like every male who walks in, is there in an attempt to hit on the female employees.
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March 2019 by Amber Gonzales
It would be nice if anyone answers a call
