-
November 2023 by Rolando Lobo
Great Customer Service.
-
August 2023 by J G
Amazing store, prefect for anyone who loves the world of anime or cartoons?Update: For everyone talking about the limited selection at the Merced location I would like to inform others that it is NOT the location's fault. I really wish they received as much product as their nearby locations such as Modesto but unfortunately they do not receive as much love due to the store being in such a low traffic area. Doesn't really help that nobody wants to shop at Merced Mall in general + what most people do want they rarely send to the Merced store. Despite having a better staff than the Modesto location by a mile they can't sell what they aren't given.
-
July 2023 by Sandra Thomas
I just read a post from somebody else that said that the customer service was lacking in the Merced Mall location.well I don't believe that to be true the young lady that was there was very helpful to me and to others that walked in behind me. Our mall is going through a lot of changes, and it's taking time. I think if the community starts shopping in stores in their own town instead of online it would help a great deal. I think that it would help families out financially and it would help the growth of this town.
-
June 2023 by K. Roberts
I have always been a fan of Hot Topic. The customer service is honestly lacking at the Merced location. I spend most of my money online. I recently had to return an item and the staff said their system is outdated and could not return the item in store. When I called customer service they were shocked and said that isn't possible. I went to another Hot Topic to return my item without any issues.
-
April 2023 by okey felix
They have literally no selectipn anymore. It looks as if they are getting clothing that is trendy ?
-
December 2022 by Jessica Vaughn
Hard working employee, shop very busy and only one employee on deck. She did a wonderful job.
-
September 2022 by Marilyn Gutierrez Solis
This Hot Topic is nice, everything is organized very nicely. I just feel like it's kind of small compared to the other ones. But I'm happy there's still one nearby.The customer service is great. Super friendly.
-
September 2022 by Gucci Bacon
The staff were really helpful.. I bought myself a dress of my size XL and it fit me prefect.
-
September 2022 by Meghan McComb
Customer is lacking but the store is great.
-
August 2022 by Fer Almanza
5 star if hot topic had just more stuff you know..
-
April 2022 by Lisa Green
Employees very helpful in finding a gift.
-
February 2022 by Gabriela Gocke
I'll walk in to browse and find something I didn't know I wanted. I absolutely love Hot Topic!
-
January 2022 by ChrisDMan Reynolds
This place has a lot of nice things and original things but I've never seen another stores. However I have not purchased anything there in years because I'm a poor man and cannot afford to buy things like this. But if Money Was No Object I would certainly buy things here
-
January 2022 by Trinity R.
i love hot topic and have been shopping there since middle school but you guys have to fix whatever is going on with your online shop and the app. i couldn't for the life of me get my order through on the app or online. i tried many times and had to end up doing it on someone elses phone! very annoying. i would really on my recommend shopping in person. .
-
January 2022 by Ron Chavez
It was kinda empty
