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November 2023 by Cynthia Garcia
Jacob was very helpful. He took the time to help with our warranty process and kept close communication with us in every step of the process. He helped in getting the warranty company to speed things up. Thank you Jacob for your professionalism and efficient customer service.
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November 2023 by Jennifer Smith
I dropped our truck off with Geo for repair and shuttle service was offered. Shawn provided shuttle service and safe driving. I never had a long wait and customer service was great and professional. Smooth transaction from start to finish. Truck is fixed and we will return here for any future needs.
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November 2023 by Meredith Snow
Everyone I worked with in my purchase of a vehicle from Merced Chevrolet was terrific---efficient, honest & got right down to business. At age 65, I have bought a number of cars. This was the easiest transaction I have ever experienced---I couldn't recommend the sales team more highly.
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November 2023 by Brittany Hausmann
Fixed an issue I’ve had since July within 4 hours that another dealership in town couldn't and they had my car for a month and a half and put over 1000 miles on my car!! Service department was amazing and really took the time to figure it out! Thank you Merced Chevrolet. 100% recommend if you want great service.
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September 2023 by Lexi McKee
Michael and the sales managers there were amazing! We walked in for one car but came out with two! They made the process easy and seamless. I feel it’s hard to find genuine people in the car industry these days, and the team and Merced Chevrolet made sure we felt comfortable all around. We aren’t even local to Merced, but I would rather commute the 2 hours to their location, than deal with my local dealers.
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September 2023 by Mia Becerril
This place is the best place to go. If you need, your Chevy worked on their mechanics are friendly Geo is the best he takes good care of me. The girls in the front office are fantastic and I really like the manager of this place. I kick it in the waiting room and watch TV. I have coffee and snacks And half the time I meet people I already know and kick it and socialize ?
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August 2023 by Joel Guerra
I had a great experience buying my latest car from Merced Chevrolet. The salesman I worked with, Gary, was incredibly patient and helpful throughout the entire process. He took the time to understand what I was looking for in a vehicle and walked me through several options on their lot.Gary let me take multiple test drives so I could really get a feel for each car. He answered all of my questions in a straightforward way and didn't make me feel pressured at all. I appreciated that he was focused on finding the right fit instead of just making a sale. When it came time to negotiate the price, Gary was upfront about what they could offer based on the market value. We were able to work out a deal that fit comfortably within my budget. The whole experience from start to finish was smooth and stress-free.I'm very happy with the vehicle I purchased and feel like I got a great value. I would absolutely recommend Merced Chevrolet, especially if you work with Gary. Stop by and take a look - I have a feeling you'll drive away satisfied too!
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August 2023 by Nikki Gossett
Travis was super helpful when I first stopped by. Went back the next day to buy. Everyone made me feel very special. All my questions and concerns were tended to. I love my new truck!
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August 2023 by Uini Falevai
Best service I’ve ever received. Jacob and his team were very attentive to my car and communicated well with what was wrong and what was covered with my insurance. Jacob was also great with following up and wanted to make sure I was okay with them proceeding on fixing my car. They were also very patient with me picking up my car. I had it in the lot for over a week. And when financing it was too much for me, he gave me alternatives that still allows me to be able to pay for my car fix. Thank you ??
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August 2023 by Krista Zaragoza
The staff over at Chevrolet of Merced were outstanding. Professionalism in every sense of the word.They were able to get me the car I wanted, for the best deal that worked for me. They even washed and filled the tank before I left, and took a photo with a bow on the car!I appreciate the guys over here and will most definitely be going back for all my needs.Thank you Michael, Phillip, Efren, and anyone else that helped me along the way.
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August 2023 by Daniel Mast
Very professional and not very pushy. Michael talked me through whole process and was very flexible with my time constraints. Efren the finance guy made everything very easy to understand and was straight forward with every part of contract. Phillip the sales manager made sure we were taken care of the whole time. Thanks love the truck!
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July 2023 by Teresa Baca
Took the Truck in for a Company recall on th6 front passenger air bagsPainless. dropped the Truck off on Monday pm after workPicked it up after work on TuesdayCustomer service is GreatCalled me when the Truck was readyExcellent Aptitude regarding repairProfessional from start to FinishGreat Attitude a d DemeanorReally Pleased and Impressed with their CrewThank You for the Stress and Drama Free Experience.
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July 2023 by Don Freeman
I had a quick and helpful car buying experience. I traded in two vehicles that I didn't need and drove off with a new truck. Everyone was very helpful and friendly. I am completely satisfied with my purchase and my buying experience from Merced Chevrolet. Thanks everyone.
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July 2023 by Amanda Rocha
Jacob in services was extremely helpful and had our car fully fixed through our warranty and it feels much better. Definitely recommend them. Customer service was 100%
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July 2023 by Sean Alicea
Took my wifes car in. Told them the problem. They diagnosed that my wifes car needed new brakes and rotors. They wanted to charge me 1100$. I said please have my car ready for pickup and declined for them to fix it. Upon changing both the brakes and rotors this was not the case. Both sides of my wife’s car had at least 75% life left and the rotors were fine. Very disappointed. We trust these people to work on our vehicles we transport our family in. Big responsibility. You expect mechanics to have integrity. Its what makes a good one. Clearly this is not the case here.
