Merced Kia is a dealership known for its professional and easy-going atmosphere. Many customers appreciate the knowledgeable sales staff, with specific mentions of sales consultants who provide smooth and pressure-free transactions. The dealership has earned praise for offering great deals and transparent service during vehicle purchases, making it a recommended choice for anyone in the Central Valley looking to buy a Kia. However, the service department has received mixed reviews. While some customers express satisfaction with the prompt resolution of issues, including a quick fix for electrical problems, others report frustrations with lengthy wait times and poor communication regarding repairs. One customer experienced a significant delay, with their car kept for hours without proper updates, ultimately resulting in incomplete service. Overall, Merced Kia shines in sales and customer service, but there is room for improvement in their service department to ensure all customers have a positive experience.
My parents went to Kia in Merced to get a car and Fabian was the man he made sure my parents got what they wanted and got them the car‼💯if u go, ask for the man Fabian he’s great
August 2026
Amazing service n really helpful, adam helped me with my vehicle super helpful n answered everything i needed
August 2026
Adam helped us out with our new purchase of a 2026 Kia carnival. He made the process easy. Highly recommend him
