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November 2023 by Hellyer Lolipops
Close early. :(
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August 2022 by Darline Schantz
Ok so I have had a few problems with this store. The last time I went in there I went have my phone turned off. Then to be added to somebody else's account to save me some money. The girl behind the counter takes the phone and goes to pull my cover off my protective cover off my phone and breaks it. Doesn't say anything to me about it. I heard it snap when she did it and I didn't realize that she broke it. But she didn't bother to say anything at all. I think she should pay for that. Or replace it. That's 35 bucks that I'm going to be out for another cover cuz she didn't say anything. That's just messed up. they keep doing things like that down there. tried to charge me to activate a phone that I got through my insurance. which is fee free activation when you get it through your insurance. They don't tell people that but it is.
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July 2022 by Jovonnie Baez
Selene has great customer service and very helpful with any issues I’ve had.
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September 2021 by Christine Marie Silva
Excellent customer service always my first choice when i need to upgrade my phone or my service plan Selene is the best.
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June 2021 by Henry “Richard” fuller
Went into store to check out the new phones by metro phone are not cheap anymore
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June 2021 by Samuel Wulf
No a32s :(Nice staff tho
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March 2021 by DJ Yung Educated But Unemployed
Came here to get a new phone but were already closed and it said close time is 5:00pm
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September 2020 by John L.
Definitely the worst experience I've had at a cellular store in Merced and I can't really think of a worse store anywhere! (And I used to live in Russia!) The only cellular stores I would go to in Merced are the AT&T shops and maybe Verizon but Verizon Merced doesn't have the best selection. Best go to Turlock to get what you want.For repairs in Merced, go to The Cellphone Doctor near Savemart for inexpensive and fast service. I've never been unhappy with their service!
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February 2020 by Marsha Ward Steely
the service sucks. half the time I half no signal and the other half its so slow its aggravating. you have installed your crappy aps on my phone and update them continuously that Your trying to force me to upgrade my phone. won't happen, my family is taking their business elsewhere. metro pcs stands for metro piece of crap service.
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January 2020 by jack soran
Very nice location to accommodate where I live. Employees are super helpful especially Rachel she had a very nice attitude and had the patience to help me for what my issue was with my phone.
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November 2019 by DeAnna Martinez
I Went In Around 5:30ish Today To Try And Switch My Phone Service To Another Phone And Was Told It Was $26 When It Has Always Been $15. I've Switched My Phone Over Before And Even Over The Phone It Says It's $15. Then I Asked To Remove My High Security Pass-code And She Said She Couldn't Do It. She Was No Help At All. I Will Never Go Back To This MetroPCS Store Horrible Service. Rude Employee.
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September 2019 by User User
The metro pcs staff there are rude and they talk back to there customers and have nasty stuck up attitudes don't go to this metro
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August 2019 by Alvett
Excellent service ...5+ stars!!! Every time Selena has helped me it's been awesome. She always has positive energy!!! Thanks for everything Selena ?
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May 2019 by Alvett Harrison
Excellent service ...5+ stars!!! Every time Selena has helped me it's been awesome. She always has positive energy!!! Thanks for everything Selena ðŸ˜
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March 2019 by Mireya Rodriguez
Selene was a fast friendly Sales associate! I paid my bill and she suggested add on's like a car charger or phone case.. The place was clean and not busy.
