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February 2024 by primavira
The lobby smelled like cigarette smoke and weed. It was also pretty dirty. It was fast service, but they somehow did not have my standing order.
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February 2024 by Marta Garcia
Not good service no front desk at all , they lost my labs results. I wanted to retake blood draw and quest was charging me
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December 2023 by Mackenzi Melgosa
My boyfriend and I went to this place to get his blood drawn two times and there was absolutely no front desk to talk to an actual person. Basically every person that came out to call a persons name was rude and would not help us when we asked where our name on the wait list was. We waited hours the first time because we were walk ins and then proceeded to tell us if you don't have an appointment you will not be seen due to high volume. We made an appointment the second time thinking it was going to be quicker but my boyfriend waited an hour and half after his appointment time. We will no longer be going here. It's all just screens and not one person talks to you like an actual human being. They just tell you to wait. And once it's closing time they won't help you even if you have an appointment.
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October 2023 by Fun Traveler
This is a small place; there are not many people at this location. I reserved an appointment on the website and I was able to get in once I checked in. The Techician who drew my blood did a good job; she didn’t have any problem finding my blood vessel as compared to some other technicians. I don’t like the area around the facility as I saw a couple homeless people hanging around other building in that area. There’s a lot of trash on the ground where the homeless people were hanging out.
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October 2023 by Laddawan D
This is a small place; there are not many people at this location. I reserved an appointment on the website and I was able to get in once I checked in. The Techician who drew my blood did a good job; she didn’t have any problem finding my blood vessel as compared to some other technicians. I don’t like the area around the facility as I saw a couple homeless people hanging around other building in that area. There’s a lot of trash on the ground where the homeless people were hanging out.
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March 2023 by hardip singh
They got me in n out very quickly! Friendly staff!
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March 2023 by Katherine McDermott
Always friendly and fast.
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February 2023 by scott clanton
I just tried to drop off a sample. I had to wait 20 minutes before I finally got fed up and left there was nobody at the counter
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December 2022 by Journey Y.
If I could rate here a zero I would, very unprofessional & not knowledgeable at all. They did not know what they were doing.
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September 2022 by D L.
Appointment was early. I was late and had to reschedule which I though would be awful but when I did it literally was 3 minutes away. I arrived thinking I would have to wait and was in and out if there in less than 15 minutes. The girl that checked me in Anna, also drew my blood. She was awesome and welcoming
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November 2021 by J Nelson C.
Quest on G St El Portal is not organized and lack professionalism. Must be a new manager as I have gone to quest a lot the past 18 months. I had an appointment! The appointment time came and went.. nobody really cared. Monopolies don't care. Zero Customer service!
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October 2021 by Rebeca Rohrback
Horrible experience I had my appointment for 8 am since I had to take my glucose test the 3 hour one p.s you can’t eat before taking the glucose test also I’m pregnant obviously but anyways next thing you know I arrive and the facility is closed I was never informed so now I have to wait longer at the G street one so don’t bother making appointments at this location
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September 2021 by Rebeca Ramirez
Horrible experience I had my appointment for 8 am since I had to take my glucose test the 3 hour one p.s you can’t eat before taking the glucose test also I’m pregnant obviously but anyways next thing you know I arrive and the facility is closed I was never informed so now I have to wait longer at the G street one so don’t bother making appointments at this location
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March 2021 by Kat Phifer
An incredible experience with a wonderful staff! Everyone was extremely kind and helpful, especially the front desk employee! I made an appointment online and was in and out in under 20 minutes. The phlebotimist was the best I've ever had. I cannot recommend this place enough.
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March 2021 by Leslie Areias
This place is d****** you can’t talk to a person when you call... it’s all automated and you get no help at all... I don’t even want to give it 1 star but it won’t let me post otherwise
