-
November 2023 by Jason Sledge
Very good customer service fast clean and ready to go
-
August 2023 by Coach Bartley
Clean, organized facility with polite and helpful staff ✅
-
March 2023 by Elvira Patterson
The young man helped us with a smile. He was calm and explained what was going on with our Cell phone . Great Customer service.
-
January 2023 by Trish 'bidwepto mshkode' Osterhout
I explained to customer service that yall violated our contractual agreement. You did not provide the service I was paying for always had my bill messed up, etc. I received a collection notice. So I WILL be seeing t mobil in court.
-
December 2022 by Pamela Bennett
Yesterday I went in for a phone and watch upgrade and to add a line and watch with an upgrade as well. The three ladies who helped me, especially Daniella went above and beyond to make sure that I was getting the best deal possible, as well as the most out of my T-Mobile perks. They answered all my questions and were super friendly and personable the whole way through. Their male manager (can’t remember his name) was also helpful and made sure we were able to leave with exactly what we wanted, with the least amount of hassle for us. It got busy several times while we were there but they handled it well. Thanks again girls for making sure we had a merry Christmas!
-
December 2022 by Pamela L.
I went in yesterday and customer service was so great I'm leaving a review here and on google. The three girls and the male manager who helped me all went above and beyond to make sure I left with what I came in for, they I was getting the most out of my service and T-Mobile perks and the best price! Daniella was patient and explained everything even when I threw random questions out at her. The team really made it happen for me and I appreciate them taking extra time and care to make sure we left happy. Thanks again yall!
-
November 2022 by Jacq von Jacq
GABRIEL IS THE BEST REP THERE! GABRIEL IS THE GO TO REP WITH THE RIGHT ATTITUDE!!! GREAT WORK!
-
October 2022 by Benito Zamaripa
The employees are great really nice and know there phones.
-
August 2022 by Pat Regalado
The rep was best. She was knowledgeable and helpful.
-
July 2022 by Michael Flores
Quick and professional service. Surbhi helped us switch over from another carrier and explained everything about our new plan and T-Mobile’s coverage and benefits. We came close to closing and did not feel rushed at all, definitely a change from our previous carrier.
-
July 2022 by Rasheen Grant
The guy who helped me was very helpful and knew what he was doing.
-
June 2022 by Michael Lopez
Awesome experience everytime with these guys! Even Miguel went out of his way to get me an onyx speaker!
-
December 2021 by Amanda Hall
Well I try to give everyone the benefit of the doubt. Seems this will apply to All Sprint/T Moblie businesses that I have dealt with so far.
-
September 2021 by Crystalrose
These people don’t know how to do their jobs at all!I went to the store to see if they could help me unlock my new iPhone that automatically locked itself when putting in an old android SIM card. They gave me a bunch of excuses that they couldn’t help me or that I should go to where I got the phone from to get help.They didn’t even bother giving a single try on helping to fix the locked phone. Not even a small advice on how to deal with the situation personally by myself. I went back home and the very first thing that popped into my mind was to reset the entire phone and see if it would fix the issue. Turns out, it actually did! A simple answer for a simple problem and these employees in the store are just there for a pretty face and nothing short of unskillful people in there. I highly recommend to avoid going there if you wanna save yourself the headache of dealing with people that don’t even know what they signed up for.
-
May 2021 by Crystalrose Williams
These people don’t know how to do their jobs at all!I went to the store to see if they could help me unlock my new iPhone that automatically locked itself when putting in an old android SIM card. They gave me a bunch of excuses that they couldn’t help me or that I should go to where I got the phone from to get help.They didn’t even bother giving a single try on helping to fix the locked phone. Not even a small advice on how to deal with the situation personally by myself. I went back home and the very first thing that popped into my mind was to reset the entire phone and see if it would fix the issue. Turns out, it actually did! A simple answer for a simple problem and these employees in the store are just there for a pretty face and nothing short of unskillful people in there. I highly recommend to avoid going there if you wanna save yourself the headache of dealing with people that don’t even know what they signed up for.
